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October 2024 by Mu Mu Lindebauer
This review is for the front desk employee Roman of Residence Inn, San Ignacio, South San Jose location. Roman is very helpful, professional and he knows how to handle the upset customer very well and respectfully. Thank you
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October 2024 by Maria barbara Reyes Quintero
We only stayed two nights, so the place was very nice, easy location and the fabulous bed was very comfortable.
Nearby activities: We were staying for a wedding and the place was quite close.
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August 2024 by Jon B
The Parking Fee was listed in my reservation - wish it had been highlighted. 14 per night to park? Not in a metro area - even the check-in clerk referenced the "just on the road" location. Would think that few who stay here do not have a vehicle. Couple who checked in before me were not asked "are you aware of our $14 per day parking fee?" Wonder if they were later surprised or if the fee doesn't apply to everyone? Build the fee into pricing.
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July 2024 by Katherine Hobley
Great stay. Vacation times: Gilroy/Monterey/Santa Cruz.
Originally thought we would change hotel location every night. Glad we did not. Although the single hotel location did equate to back and forth driving; the "HOMEBASE" gave a added relaxation of familiarity to the children (two 6 year olds) and myself. I found they were looking forward to returning at the conclusion of each days adventure.
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July 2024 by Betty Sherman
Very helpful. Excellent staff
Very happy we stayed there
Noteworthy details: Staff helpful in emergency
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July 2024 by Tim
Another gem from the Marriott brand of hotels. On-site parking is an additional charge, but everything else is worth the advertised price. Complimentary breakfast that the staff keeps clean and inviting. An outdoor basketball/volleyball court, a gas grill, indoor pool, and hot tub, this is a hotel with amenities.
Rooms: The rooms have a kitchen, a shower with glass doors, and USB chargers. The beds are ultra-comfortable and the living room area is comfy.
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May 2024 by Carolyn Jaring
Walkability: Nearby a lot of food places, 3 min walk to in&out, 5-10 min walk to Sushi, Panda, Chipotle, etc
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May 2024 by Matt Gonzalez
Good location
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March 2024 by Sheila Clausen
This is yet another BEAUTIFUL STAY AT THIS LOCATION! We stayed for about 6 weeks last March - again for 3 weeks last May & now 2 nights for our sons Bday - I can NOT say enough great things an about every single human working here ! The rooms are always super clean , the Spa & Pool areas always stocked with plenty of towels & the grounds are
Gorgeous! We will be leaving Cali finally, however we need to come back & there is no doubt this will be where we stay - Thank you all , whatever the manager is doing , keep it up as it is evident you tre treating them with respect that they pay forward . Also nice that whomever you see says hello & asks if they can assist .
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February 2024 by Jae Kang
Loved the indoor swimming pool and hot tub.
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February 2024 by Anthony Hagh
A staff member was very rude.
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December 2023 by Breanne Cohn
Loved this hotel. My 2 bedroom was clean and had a stocked kitchen. Check in was fast and easy. Great for kids.
Walkability: There's a gas station, in n out, Dennys and numerous other eateries and Wal-Mart within 10 mins at most.
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December 2023 by Breanne P
Loved this hotel. My 2 bedroom was clean and had a stocked kitchen. Check in was fast and easy. Great for kids.Walkability: There's a gas station, in n out, Dennys and numerous other eateries and Wal-Mart within 10 mins at most.
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December 2023 by Natalia Leonczuk
The most amazing experience I’ve EVER had at a hotel!!! We had the pleasure of having VLAD as the front desk employee and he made sure to make the experience absolutely wonderful! I stayed here for my wedding and it was nothing but everytbing I would have ever dreamed of for a stay at a hotel! VLAD provided amazing service in every single way! We will be coming back!!!
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December 2023 by Hyun Son
Good location. Bed was old and sinking in the middle.
Rooms: Quite separate room with kitchen was nice.