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June 2023 by Jennifer B.
I'm part of a local restaurant team here in Morgan Hill and we always use Make It Mine for all of our uniform branding. They are so professional, truly kind and have a very fast turn around even when our orders can up 30 pieces. Highly recommend for any of your embroidery needs!
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June 2023 by Nathan Benich
I was very impressed with the customer service and product knowledge at very reasonable prices. I plan on being a repeat customer. Cheers!??
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March 2023 by Jordy O.
paid for this on 2/11/23... expedited shipping. never sent and don't respond. no refund either. truly the definition of a scam. I saw this on social media and thought it was legitimate but have learned my lesson. avoid!!!
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February 2023 by Nathaniel N.
Saw there post on instagram and thought it would be a great gift for my girlfriend,make a order in February, paid extra for shipping just to not get my package scammed me out of my money and wouldn't give me a refund . DON'T ORDER FROM THEM There is others in the review saying the same thing WATCH OUT!! SCAM
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February 2023 by Leo D.
WARNING FRAUDULENT BUSINESS! I placed an order with them January 22nd due to an add I saw on Instagram. One week after placing the order, I still had not heard an update to the status of my order so I sent them an email and received an automated response. I asked to cancel the order and they refused. I asked them for a refund or a partial refund on the non personalized items and they refused. Since then, they have not contacted me. It's February 22nd and I still have not received my order. Today I searched on Instagram for them and they have deleted their social media page (previously @makeitmine.co) and disabled their email and chat. I'm going to file a police report for fraud and press charges... Updates pending!
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February 2023 by Tim C.
No communication, awful lead times, charging for expedited orders and not shipping or communicating for the better part of a month. Simply terrible
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February 2023 by Paul B.
You will get a date where they "created" your shipping label but you item will not ship. There is no way to get into contact with them. You can't get your money back. Complete scam. Waste of $100 for a Valentines give. They deserve a zero, terrible grade.
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February 2023 by Jonathan G.
It has been over 2 weeks since placing my order and paying for my order. We have yet to receive our order and can't get a response from customer support. Their chat function does not work, No one answers their phone line. We also emailed and have gotten zero response. Do not waste your money...this company is terrible.
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January 2023 by Danny lee
Was overpriced and completely messed up the different patches on the jackets. Told the staff to cut the patches when they did embroidery patches but just left it into three sections and stitched it. Had to unstitched everything and redo it myself.
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June 2022 by Gordon Perry
We have used them for various items and loved them every time.
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April 2022 by Renae B.
I finally got my order weeks later after messaging the company... calling... emailing... commenting on social media.... They never sent me an email with a receipt and never received shipping information. After weeks of waiting they finally got back to me on social media saying they sent it out that day. What a "coincidence" I'm pretty sure if I hadn't stalked the company they wouldn't have sent me my order. Now granted once I got it it was pretty cool. Just saw so many other people with similar experiences. Save yourself the headache and find a more reputable company.
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March 2022 by Robert P
I placed an order 3 weeks ago still says order placed they took my money mever sent out the product in ordered do not buy anything from this company they have no responded to any of my emails and the customer service number isnt even in service or a real number
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March 2022 by Nick S.
Ordered 10 days before Valentine's Day. Arrived 24 days after. No responses to customer service inquires. RIP OFF
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February 2022 by Joshua W.
Worst company I've ever dealt with. 1st let me just start off saying this is the 1st review I've ever done for anything. I just feel like everyone should know NEVER use them for anything. There is no customer service just automated emails. They took my order 3 weeks before valentines day with 2 day shipping and it is now Feb 21st. When I asked for a refund no response or a way to even get a hold of them by email. Stay away from them. They will take your money and not send you a thing.
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February 2022 by Brandi L.
Guaranteed delivery byfeb 14th? What a joke. It's now Feb 18th multiple emails sent and only automated responses from the company. Disputing these charges with my bank. DO NOT ORDER FROM THIS COMPANY!
