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November 2023 by Melissa M.
We came in on a cold Sunday evening after our vehicle stopped working in Gilroy. The lady at the counter was very kind and gave us each a bottle of water and chips (we were later told it was originally for diamond members and were only gold members, but anyway...). Room was naturally cold but got warm quickly and slept comfortably! Next day breakfast was alright besides the omelettes (dry and you could tell they were there for a while). Anyway, while I left to figure out our vehicle situation, my husband and seven year old daughter stayed at the hotel. The lady that checked us in the night prior, was there again. She was very kind to allow my family to stay there an extra two hours after hearing our story. I am very appreciative of the kindness to my family and I! I cannot thank them enough!
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November 2023 by Milo R.
My experience at Comfort Inn Morgan Hill was regrettably overshadowed by a series of rude encounters, notably with the manager. Upon presenting my employee discount, I found myself subjected to a line of questioning that felt unnecessarily intrusive and uncomfortable. The manager's lack of tact and unwelcoming demeanor created an unpleasant atmosphere throughout my stay. Despite any potential positive aspects the hotel may have offered, the overall impression was marred by this unfortunate encounter, leaving me disappointed and dissatisfied with the level of service provided.
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November 2023 by Bob Thomas
Great place to stay easy to get to located next to the freeway. Free breafast in the morning with lots of choices.
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October 2023 by Married Widow
Their friendly staff, comfortable room, and extensive complimentary breakfast made this hotel a treat.Food & drinks: Their breakfast was impressive: our favorites were cheese omelets, sausage, hard-boiled eggs, strawberries, and Chobani yogurt, but they had many other options.
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October 2023 by amberlys94
I feel very safe at the comfort inn as a solo female traveler. Rooms are always clean and the place is very quiet. I travel here quite often and the staff are always very friendly. My only complaint would be that he auto sensor lights that come on by themselves are very annoying! If I get up in the middle of the night to use restroom I do not need to be blinded by a bunch of lights! But I will continue to return, it is a great value
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October 2023 by Caitlyn McKinley
The AC did not work at all in my room and the only solution was to borrow a fan from downstairs in the lobby lol. The place was okay, very run down, but thats what you get when you stay at a cheap place. Wish the AC was at least working.
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October 2023 by Dream17738810144
After a 3 hour drive and a long day my family was exhausted. We arrived at the comfort inn in Morgan hill Ca. And the night attendant was very unprofessional and seemed to not like her job. She was not customer friendly and said I had a fake I.D. Told me I was on the do not rent list which was impossible because I had never stayed there before. She wouldn’t give me her name instead called the police. This night attendant not only caused my family to lose sleep but also the confidence that choice hotels was a right choice. I am deeply saddened by the poor customer service by the night attendant in Morgan hill Ca. And I hope she receives the proper training and a course in common knowledge to help her to learn to assist the customer.I WILL NEVER CHOOSE CHOICE! Thanks to Morgan hill ca. night attendant
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September 2023 by Wayne C.
I reserved a king suite for my girlfriend and the room was excellent. The fixtures and furniture were clean and in good working order, and the AC kept the room cool on a hot day. The room was quiet too, which is saying a lot because the hotel was full due to a youth soccer tournament across the street. Front desk staff were friendly, and the breakfast was good.
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September 2023 by Dan Engler
We tried to stay here when we were having a family vacation, pulled in around 10pm and went to check in at the front desk. Their credit card machine was not working, so the desk clerk, Kerri, turned me, my wife, and our young children away. We offered to put down a cash deposit until the morning when they could sort it out, but they were totally unwilling to do anything to help, even though it was their machine that was causing the problem. We ended up getting lucky, and finding a room at the la Quinta down the street. Checked in with no problem, clean rooms, great customer service. If good customer service is important to you, we DO NOT recommend the Comfort inn in Morgan Hill
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May 2023 by Bridget Sierra
A great place to stay. The room was very clean, you are greeted with a warm welcome, the staff is very friendly and the atmosphere is calm & quiet. There is a pool & hot tub open from 6am to 10pm along with a fitness room & sauna. One of the best breakfasts with a variety of items. Homemade waffles, scrambled eggs & sausage, orange & apple juice, milk, coffee or tea. A choice of 3 cereals. Hard boiled eggs, fresh fruit, orange, apples or strawberries, yogurt, a variety of bread, toast or bagels pastries. Oatmeal plus condiments, salt, pepper, tapatio, strawberry & grape jelly, ketchup, syrup, cream cheese and creamers. Love the breakfast!! You can dine in or take it back to your room. I highly recommend this establishment!Rooms: The rooms are equipped with a mini refrigerator, microwave, blow dryer, iron & ironing board, air conditioner and heater, in room coffee maker, a small seating area, a bench and lamps with outlets and USB ports.Safety: Fire alarms in both sleeping area & bathrooms and the sliding doors are locked nightly. No one can just walk in. Only the registered guests have access and are able to use their key to gain entrance. All others must go to the side window and contact staff prior to entrance.Food & drinks: There are vending machines with soda, water, chips, candy, cup of noodles & an ice machine located on the first floor.Noteworthy details: There is a small room with one stackable washer & dryer to do laundry down the hall on the first floor. In the lobby you can lounge in the seating area or use the computer and for your convenience, there is a big container of iced lemon water.
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December 2022 by Lorraine Cisneros
We came to town for business and checked into this Comfort Inn everything about this place is Great!! We fly out of San Jose tomorrow evening but my daughter has to work 1/2 day then we have to go the at 3:00. I was willing to pay for the room for an extra day But May ( the Wonderful Lady at the front desk worked it out and we got a free day tomorrow Who Does This MAY AT COMFORT INN MORGAN HILL DOES IT FOR YOU!!So bottom line Whenever I come to this town again I Will Definitely Stay Here!!!?
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November 2022 by Brett Currier
Don’t get me wrong the staff was very friendly and the hotel was nice and very clean. But here’s where I have a problem. I’m a single person working in the area for the day. Stayed on the top floor, the hotel was maybe at a 40-50% occupancy. Why in gods name would you put a family of 4 or 5 right next to me. 2 little kids and a baby. Kids were running back and forth in their room. Someone for the past hour is doing nothing but opening the closet door and then slamming it shut. The rooms have little stickers on the front door to show that it’s been clean and it’s ready to go. More then half the rooms still have stickers on the door/frame. So still curious of why they would put someone next to someone else on a slow night. This is the first time I’ve stayed here and rethinking if it should be last. I understand that there will be noise in a hotel but front desk personnel should know not to put a single person next to a family with kids. If they were sold out they would still know how many are in the reservation. It’s 10:23pm and the noise continues.
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November 2022 by justin torman kolb
Been staying here for years for work. Always clean rooms, usually friendly staff, great location. Easy to book if you have the app and over the phone. Truck parking on the street if need be. Only thing I wish is that the breakfast was right at 6am, not "let's start setting up breakfast at 6am." That could have been just that day, but I ended up going elsewhere to get breakfast so I wasn't late for work.
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June 2022 by Jamie W.
If I read every yelp review of every hotel I stayed at, I'd never leave my house. Seriously folks. You can't give 1 star reviews for arbitrary reasons. It doesn't work that way and it's really unfair. This place is totally acceptable for a one or two night stay. Our room was clean, spacious and quiet. Best of all, they don't lock you out of the thermostat (my newest pet peeve) so you can sleep in cool comfort if that's your thing. The front desk ladies were SUPER nice and I ended up chatting with one for quite some time while waiting for my husband. We did a load of laundry - they sell single packs of laundry detergent at the front desk for $1. It's fast and got the job done. They do only have one washer and one dryer though. Lots of parking. Close to the freeway on/off ramp. Reasonable price. I'd stay again.
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January 2022 by Holli A.
First time here. Maribel is amazing, she booked my reservation the day before.When I arrived around 2:00 I was pleasantly surprised I was able to check in early.My room was nice and clean. The room was spacious. The bathroom was disappointing floor, pieces of long hair on the floor. Nice continental breakfast. Easy access to the 101 freeway. Close to Monterey, Gilroy and San José. I would definitely return.
