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July 2023 by Sara Borbala Kovacs
When you decide to pay with cash because they take $1 extra from you for card payment suddenly the price goes higher. I wish the price would be clear before they take your money, but it’s always a surprise.
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February 2023 by Larry Gales
Always friendly and courteous.
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January 2023 by A. Paschal “Yobi” Blumberg
Really nice shop keep. Good sense of humor. Clean, professional. Has Zippos supplies!1
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November 2022 by Camila L.
This place is b******** the service here is very bad, I bought yesterday a vape and today is gone, is not working more. I use to buy that kind of nicotine vapes in any smoke shop but never they finished in just 1 day, I show the guy the payment so he can saw the date, and he just ask if I have the box with me, of course I don't have it sr, I always tried the first smoke before leaving the smoke shop, and I did that but everything was right so I throw the box and just left the place, but I wasn't expected to the next day saw that the vape wasn't working maybe is not a big deal for some one but it cost me $30 in just 2 days, and is about the service they gave us, in some places if you have any problem with that they just give it a new one or al list give u discount for the next one, is just something that make me feel bad because we go to your business to buy stuff and if something happens like this at least you can give a solution to the costumer, HORRIBLE costumer service in this place. (Sorry for my English mistakes I'm learning writing)
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July 2021 by Ali Mused
very good customer service
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May 2021 by Annie Baker
Super friendly
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April 2021 by Ollie B.
My recent & first visit to Cigarland on Tennant Avenue was exceptional. As a not so easy to please customer i found the staff (Lavina) to be friendly, knowledgeable, & very helpful. Thusly anticipating future business dealings. Sincerely, X o X o.
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March 2021 by Joyeelaine Holland
Service is great couldn't ask for better cigar store
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March 2021 by Jodi Lingefelt
The many times that my product has failed they would not return or exchange item. I was told spend more money..why would I spend more money when the money I spent was on products that didnt last one day
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September 2020 by William Cantrell
Every time I have went in this store, Lavina has been professional, very nice, and helpful. My whole family frequently goes to purchase products from her. If she doesn't carry or is out of stock she will order it for us. I can't speak highly enough about her. Please visit this store and see for yourself.
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September 2020 by William C.
The whole family has been going here for awhile, Every time I have went in Lavina has been extremely helpful, very nice, and polite. If they are out of an item or don't carry it she has ordered it for us. Please stop in and shop with them.
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August 2020 by Kayla C.
Wow unbelievable .......horrible customer service I would expect much more considering it was the owner I was talking to ... purchased an item today that didn't work so I called the place to ask for a return apparently I called "the wrong place" so I spoke to a lady over the phone n she claims she was owner how can u be so rude n run a place? Pathetic!
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July 2020 by Pattie Goebel
The nicest people!! The store is always clean & the staff (& owners) are so friendly!
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July 2020 by Brandon Perry
Awesome staff and great selection
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June 2020 by Jacob L.
Horrible service..when calling and asking for product, answer was, "i don't answer questions over the phone, take a hint." Unbelievable. Would not refer this shop to anyone as they just want your money. Take this shop out. It's a piece of s**** and the people there are as well. Really shocking experience...