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November 2023 by Susan Reddell
Has EVgo fast charging in parking lot! Fast friendly service. 2 ATM's.
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September 2023 by Mike
Chase support was giving me the run around and I was ready to move on from Chase entirely. I'm glad I gave Kelly the branch manager of MH Chase a chance to help! She was able to cut through the chase22 situation I found myself in and got my request done same day. She turned a no star review into a 4 star. I can't do 5 star in good conscience because of the overall experience but Kelly deserves the credit for keeping me as a customer with Chase. Thank you Kelly!
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August 2023 by Zar's Car's
Awesome bank Gr8 service
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May 2023 by Jason Hutton
Try calling them uuhhhha
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February 2023 by Forbidden ..
No stars!! Worst customer service ever. This place is a joke. Not too, mention their ATMs never work.
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October 2022 by S L
I use to get good service at this bank but now it is anything but good. I've been calling for two days trying to make an appointment to set up a new account, because I was told that you have to have an appointment, and I keep getting their voicemail that says everyone is busy and to call back. I tried the 800 number but they forwarded me to the bank and again I got the voicemail. Is it too much to ask these days for decent customer service and for the business to even feign interest in actually having your business.
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September 2022 by mas Raz
This place is trash very rude bankers
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August 2022 by Lisa Mcguire
My husband and I went in to add me to his account and Anusha Sapharu was our personal banker that helped us . She was very friendly and made the process very quick and easy. If you have to deal with someone personally for account set ups etc , she is the one to see. Thanks Anusha!
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August 2022 by John E.
I went in to bank yesterday to payoff my truck loan. It turns out a deposit a day before was still on hold so the funds actually were not there to cover the truck payoff payment I asked her to process. Yet this female clerk processed the payment as though nothing was wrong. Kudos to male bank teller and told me day before that the payoff could not be processed on that prior date and didn't waste my time or chase's time and erp system with garbage info. Which was another thing I had to deal with post the female tellers inexcusable and unforgivable level of extremely poor customer service!!!
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July 2022 by Elizabeth M.
Great services with staff & when using the ATM's. I also enjoy how convenient it is to travel using my chase card.
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July 2022 by Brad B.
I have banked with Chase private banking for years and love the branch I use in SF but I walked into this branch to add my husband to one of my accounts and before I could even get started the homophobic attitude started pouring out of the ladies mouth. I am not big on posting here but needed to let everyone know to run away from this branch
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July 2022 by Victoria B.
You cannot reach a person in the branch by telephone. A bill pay payment has taken over two weeks to arrive and Chase will not help me. Time to change banks?
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July 2022 by Leslie Gunterson
Corporate is a nightmare.. staff tries to help, but their hands are tied, due to policies of corporate.
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March 2022 by Tom Duggan IV - Realtor
Always a good time and food
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March 2022 by Joyce Teskey
impossible to speak with anyone in the branch , you get routed to customer service and wait on hold for up to 50 minutes . My advise bank elsewhere !Too many other Morgan Hill Banks welcome your business .
