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November 2023 by Christina Marie
Last year, I got my lower control arm done it's C&M Automotive, amongst a few other things. When my stepdad asked me about their pricing? Which I had not questioned at that time, I called them and asked them how they did their pricing? They said that they do not do hourly rates but that they have an algorithm. I called two local dealerships and five other mechanic shops inquiring about price quotes for the work that I had done at C&M. C&M was a few hundred more dollars per fix more than the dealership who charges $220+ per hour! Once I found that out, I switched Auto mechanics. It costs way too much to live here before you get price gouged. 3 months ago, my car started making a crazy unsafe creaking noise. The shop I took it to was unable to diagnose the full scope of the problem. Long story short, I had to take my car 4 visits to 3 different shops before someone could ID and fix the problem. The problem was loose bolts on the lower control arm! Not only was this overpriced job done incorrectly, I paid multiple mechanics diagnostic fees that only one of them was able to identify and fix. In some ways I'm happy it was able to be fixed for the cost of a diagnostic fee. In others I am livid because the overpriced job should have been done right the first time. If I wanted shoddy work I'd hire a backyard mechanic.All of that being said I initially chose C&M Automotive because they do shuttle service. I could have paid for highest priced Ubers and a regular hourly rate and still saved at least a few hundred dollars.
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November 2023 by Christina M.
Last year, I got my lower control arm done it's C&M Automotive, amongst a few other things. When my stepdad asked me about their pricing? Which I had not questioned at that time, I called them and asked them how they did their pricing? They said that they do not do hourly rates but that they have an algorithm. I called two local dealerships and five other mechanic shops inquiring about price quotes for the work that I had done at C&M. C&M was a few hundred more dollars per fix more than the dealership who charges $220+ per hour! Once I found that out, I switched Auto mechanics. It costs way too much to live here before you get price gouged. 3 months ago, my car started making a crazy unsafe creaking noise. The shop I took it to was unable to diagnose the full scope of the problem. Long story short, I had to take my car 4 visits to 3 different shops before someone could ID and fix the problem. The problem was loose bolts on the lower control arm! Not only was this overpriced job done incorrectly, I paid multiple mechanics diagnostic fees that only one of them was able to identify and fix. In some ways I'm happy it was able to be fixed for the cost of a diagnostic fee. In others I am livid because the overpriced job should have been done right the first time. If I wanted shoddy work I'd hire a backyard mechanic. All of that being said I initially chose C&M Automotive because they do shuttle service. I could have paid for highest priced Ubers and a regular hourly rate and still saved at least a few hundred dollars.
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November 2023 by Taylor O’Neal
Only place in town that could get me in quickly in the middle of summer to charge my A/C. They had an easy and safe after hours drop off/pick up set up for customers.
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October 2023 by noneckjo
I use to take my auto's (Suburban/Transit/others) to Made in USA/Japan when the original owner ran it. When he sold the business, quality left with him as well. I chewed over reviews and decided to give C&M a try and have been extremely happy with their service, even more so than MIUSJ. They're professional, fair priced and thorough. I could blather on more, but I'll just say all around fantastic work. With that said, I've been meaning to write a review for them for some time but life has been busy and threw some curve balls, in fact so nutty and crazy at one time they let me pick up my ride and said pay what you can now and get the rest to us when your able (unique situation). I was shocked to tongue tide to say the least and settled as quick as I could. Not only excellent service but they've got heart as well. They had me for life at their service but treating me like a real person, I'll go to no other, at this point it would feel like cheating on someone. 5 stars all the way.Services: Electrical repair
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October 2023 by cynthia h hoffmann
Excellent work identifying a problem the dealership could not, returning to me the smooth ride my BMW 3 series has always delivered. Thoughtful diagnosis execution and completion Thank you Mario Melanie Michael and Alberto. Hopefully you won’t be seeing me again for awhile ;)
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September 2023 by John K.
I broke down 40 miles from home in Morgan Hill. The AAA driver recommended C&M which happened to be nearby. It was late night so he left my truck. Next morning I had a text with a quote. I worked with Michael and they had me up and running in little over a day (truck had a couple issues). We arranged payment electronically and truck was waiting for me the night. Great experience, extremely accommodating and truck ran like new all the way home.
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September 2023 by Donna Hernandez
I absolutely love this place! Friendly and trustworthy and provides quality information and quality work. The team is friendly and easy to work with.
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September 2023 by Michael Margozzi
Work was completed successfully. No issues at all with workmanship. Sadly there was no pick up or drop off. it's a 1.3 mile walk for me each way. otherwise it would have been 5 stars.Service: Auto battery replacement
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August 2023 by Priya Ramesh
Craig has built a great place for his team of great car mechanics to come and enjoy their work. It shows in how a customer is treated from the time they walk into C&M Auto to when they pick up their repaired car. Great team, good, reliable service for the price you pay. Keep up the good work Craig and team. Morgan Hill is lucky to have you!Service: Auto brake repair
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August 2023 by Meredith March
I was having issues with my breaks and needed to have them checked (and apparently fixed) before my family and I continued our cross country road trip. I received the best care I have experienced with my car! They were so efficient and friendly. There were only a few hours left before closing time on a Friday, but they took such good care of me. They were my heros! So if you are looking for thorough, professional car repair work, look no further!Thank you C&M crew!Service: Brakes
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August 2023 by Robert Jones
I brought my 05 Tundra in due to a lot of steering wheel and floor vibration. The techs were tenacious and wouldn't give up until the problem was diagnosed and fixed. The other day I brought it in as the ABS light came on.as usual with me, the light went out half way to the shop. No problem found. I have found that C&M Auto is a reputable, honest, and diligent in their work. I have to trust that my vehicles are in good hands.Service: General repairs & maintenance
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August 2023 by Teresa de la Torre
Arrived on time for my appointment and they started servicing my vehicle right away. They finished on time as promised and did a great job while being reasonably priced.
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July 2023 by MAS
I just want to thank C & M for their honesty, integrity, and commitment to excellent customer service!! My wife's 2010 Toyota RAV4 and my son's 2016 Nissan Sentra have been in great hands.From a grateful Husband and Father. I'm going to bring my 2022 Hyundai Santa Cruz down for next maintenance! ??????
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June 2023 by Joyce S.
What a great experience!!!! I called on Tuesday, made an appointment for a few services. arrived at appointed time and they were expecting me. they called me and found a light burned out and asked if they should take care of that. I said yes, of course! My car was done, on time and they found a burned fuse and replaced that a no cost. They were friendly, and professional. I could not say enough about them. Price was fair. Ill never go elsewhere!
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May 2023 by Catherine K.
Mr. Rodrigo and Mr. Mike provided prompt, professional customer service. From my initial estimate call to final pickup, they made a usually stressful event seamless and easy. I was able to utilize their complimentary shuttle service to and from home, and I appreciated this personal touch! Love that C & M Auto Service is local & very clean and organized when you walk into their front office. Kudos to a wonderful team...I found my go to car repair place! Call them..you can thank me later
