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January 2024 by Fabian Uribe
Sandra was extremely helpful and understanding of a holiday return I had. I had initial trouble with finding the card I used but she provided excellent customer to help walk me through the issue and provide me with a great solution. Thanks again Sandra:))
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January 2024 by maria Rivera
DO NOT!! BUY OR ACCEPT ANY GIFT CARDS FROM THIS LOCATION!! There is employee fraud with the gift card . I bought my gift card 12/12/23, for my daughter as a Xmas gift . Today she try to use it and it show 0 balance . I called customer service my card was use they next day 12/13/2023 amount $3 dollars and change the remaining balance was taken 12/17/2023, my gift card was sold to me by cashier 6011013. This is not the only review Or this location committing fraud . Yelp has many this location must be investigated
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January 2024 by Maria R.
Do not accept or buy any gift cards from this location.. I bought a gift card for Xmas for my daughter, today she went shopping for her items and the card was at 0 balance .. I called customer service regarding my card and they told me card was use 12/13/23 a day after I purchased it for $3. And change and my remaining balance was taken 12/17/23. This gift cards are behind the counter , so it must be fraud committed by employees, the cashier that sold it to me was 6011013 . Theirs many reviews on this location for gift card fraud . Victoria secret must do a investigation
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December 2023 by Rosalia Graham
This weekend a Female employee (short, dark over weight filipino woman) working there was very rude and. Judgmental towards a Hispanic male shopper that was there with his wife. Asking another employee to “come watch the front of the store for her” why, bcuz she was judging this man bcuz he was Hispanic???? I again noticed she looked him up and down giving him dirty looks for no apparent reason! The man walked out the store to use his phone and she followed him just to stare at him AGAIN! Ridiculous I won’t be shopping there ever again. There is no room for racism and hate in this world much less during Christmas time. DO BETTER VS EMPLOYEES! Do better!! To that man… I hope you weren’t too offended btw Temecula VS is a great store friendly atmosphere. I’m sorry on HER part!
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September 2023 by Marcella B.
I bought a bunch of bras and panties during the Labor Day Weekend sale, one of the bras I bought for my mom didn't fit. She took the tag off because she was going to wear it and then the bra didn't fit. It wouldn't even snap, so she did not wear it. I went to see if I could exchange for a different size. The sales associate told us size the tag wasn't attached she couldn't take the bra back but she would ask her manager. The manager Sandra was super rude. She came over and would even talk to us she said no and if we didn't like it we could call the customer care number. I said so we're just out of money y'all's bras are way too expensive for that. She then said I could go somewhere else she was refusing to help me because I was rude. The one that was rude was her. Home girl should definitely not work in customer service. And she's racist because she was only nice to the Mexican customers. The sales associate was already done exchanging my other stuff for me and she told her to not continue to help me and to go on her break. The girl then said I have to listen to my manager , threw my stuff in my bag, balled up my receipt, put it in the bag and rudely slide my bag over to me. I asked Sandra to speak to a different manager she told me she was in her break I said I would wait and she told me to get out of the store. So I stood there and called customer care. As I was on the phone the other manager comes up to me rudely asked what the problem was, I said it's ok I'm on the phone with Customer Care and she told me I had to go outside and talk to them, I said for what I will stand right here until I'm done, and she said that's fine if you don't want to leave we are calling mall security. I did nothing wrong for them to escalate it the way they did. I spend way to much money at this place to be treated the way my mom and I was treated for no reason. By far the worse VS, that explains why it's always dead in there. If you live in Moreno Valley I wouldn't suggest anyone to go here , especially not when Sandra is there she's racist, rude, and on a high horse for no reason. If I could give them zero stares I would.
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July 2023 by Devonte Kilgore
Went here with some college friends, the employees here were so welcoming and friendly!
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July 2023 by M B
Pretty cool store stsy could do better
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July 2023 by Arthur Gutierrez
Came here to get my cologne, really embarrassed to be in the store but the lady helped me out and made me feel comfortable. Great staff here...very helpful
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January 2023 by James Barnett
Bought my wife some nice things
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December 2022 by Nalin Montez
There was 1 woman that helped me and was very kind..she began to help others while I shopped..I went to another part of the store and there was another woman in the pink section. Checkout woman was nice too. Very clean place. Organized. Smelled like angels.
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December 2022 by Cathy S.
The little short chick with the long hair who seemed to be the manager or assistant manager is psychologically unstable and angry at customers for no reason other than the fact that she is probably under paid. like sorry but don't take it out on your customers. Don't shop here unless you enjoy being verbally abused. Makes me sad because going to Victoria's secret used to be a whole experience.
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November 2022 by Yvette Asebedo
Nice they got some pretty ?sweet deals going on loved it ????
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October 2022 by N*
There was 1 woman that helped me and was very kind..she began to help others while I shopped..I went to another part of the store and there was another woman in the pink section. Checkout woman was nice too. Very clean place. Organized. Smelled like angels.
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September 2022 by EmilyAttacks
Really cute stuff there! Yup yup! That's all.
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August 2022 by Shawnasi Spatola
It's been years since I'd been here but they sent me some coupons I couldn't refuse? Pretty much same place except everything old is new again and the 80s called me.
