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March 2024 by Khalil A.
If you are not adding a line, Do not go there. Worse customer service. They only care about their commission. The girl with half side of her hair shaved is the worse person, very bad attitude, I walked in to upgrade my wife's phone, she literally kicked us out BecUse there was no money there for her I guess... she didn't even ask to check my account. I own a business with multiple business line with another carrier, I was planning to port it over, never again! As a business owner, I would fire her on the spot. She's is a bad face for the company.
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February 2024 by Nadia Viera
This place sucks, I would give zero stars if that was an option. The lady who "helped" me ruined my experience from the beginning with her attitude. She was coming off too strong and was telling me to do things without explaining what I was doing first. Like how am I supposed to know what I'm verifying? Thats your job, if I knew her name I'd blast her! Never coming to this wack location again, trash.
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January 2024 by Tony
Could help us with about every question we asked
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January 2024 by M (DoughBoi117)
Destiny was awesome she will be my go to from now on…
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January 2024 by fzmracerx
Sales people lied to us claiming a cheap Samsung had a better camera than a pixel. Typical T-Mobile service.
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January 2024 by Space Gypsy
i came in today for an issue i was having with my account and i was helped by this really sweet boy his name is Victor. he is very knowledgeable and was able to resolve my issue quickly. i am very satisfied with the service he provided, he was very attentive and kind.
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January 2024 by Tasha jackson
I just went on my lunch break to get my phone fixed and was helped quickly and efficiently...Thank You!
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December 2023 by Clarissa L
We came to claim our Tuesday Free gift. We were greeted at the door. We got our free gifts immediately.
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December 2023 by Taylor
I came in pretty upset after paying off my phone weeks ago and not being able to unlock. Lexi was very helpful and helped me get it unlocked.
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November 2023 by hector hernandez
Worse store I've ever been to. Trent was the sales associate that helped me in the worse way , he lied about my plan. Yelled at me and threatened to hit me , three other employees grab him to take him out of the store, then Steven another associate tried to grab my phone out of my hands as I was going to record him then the store manager kept telling him to leave and he would not just kept saying how it was my fault I've filed a formal complaint with t mobile as well as contacted legal advise
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November 2023 by Nuestro Maestro
I walking in on a Sunday night before closing, but Kylie still took the time to explain the best option for me. She also kept great communication and sent me a text when I was next in line. I wanted to purchase one device and walked out with two devices and one new line on my account, which I was looking to add on eventually; so that worked out. Paul also helped at the end and was courteous. I would definitely return and recommend this location.
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September 2023 by Mayra Garcia
Thank you awesome service & patience i walk in there on Friday & destiny& Pauline we're amazing thank you girls for helping me something others stores just couldn't solved you girls went beyond ur way to solve the problem especially destiny thank you appreciated it .
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July 2023 by William Keck
Diana helped me more than I can believe and she is a asset to the company you better hold on to her
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July 2023 by Jazlynn Q
I had such a great experience at this t-mobile! I was helped by Kylie she was very nice, patient and understood all my questions and concerns. Overall she had such an amazing attitude and very great customer service.Thank you Kylie!!
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July 2023 by Malia Rabago
Iliana is the best! She fixed everything that that no other carrier could! And did it in 10 minutes! Everyone one is so nice and smart even Steven! You have to change to T-Mobile now!!! Especially this store! Thank you everyone!❤️ Best management too!
