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July 2024 by Jonathan Ramirez
Manager is very rude talking about the clients. Should have stayed a shell instead of turning into a 7/11. Learn how to hire your workers
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April 2024 by Ms Rollins
This place is always insanely busy. Before and after school is a nightnare.
With a constant heavy flow of business, why cant the gas pumps work when it rains? Every time it rains, they shut down the pumps. The shell on heacock foes the same thing. Just makes me wonder what needs to be fixed and why cant it be fixed? Som rainy days, i need gas. And so do hundreds of other drivers.
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February 2024 by Steve F.
5 Stars and super friendly employees and super helpful and I am very thankful for the Shell Station in Moreno Valley.
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January 2024 by Monisha Bennet
I will have to agree this gas station have very rude people there is a black woman who works in the mornings very rude and a young black girl as well this morning the two if them right along with the old black guy was improperly talking about a female customer they were describing her and was saying nasty things about her every time I go which is not alot the two females are loud and talks carelessly about customers shells gas station needs to really get it together and get involved with the conditions of there buisness as far as the people they hire to run it..
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November 2023 by Matt Ellwood
I can’t complain about this location. I have not had any issues with the staff here. Don’t get me wrong I’m not saying they are great employees or anything, I’m just saying they have been your typical gas station employees. I will say they usually great me when I walk in and do a fine job in my opinion, but that’s only been the day and split shifts. I haven’t seen the night shift workers so I can only speak to the day shifts.
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October 2023 by John Bender
Associates at this location refused to let my use shell fuel rewards.There was an issue the first time I entered my information, but the cashier and manager both refused to let me try again. Told me “they weren’t allowed to void a transaction”Walked out and came back in to try again, at the back of the line. 2nd time I tried to enter my fuel rewards number, another issue, and the employees again refused to let my try again.I left and went to another shell location and my rewards worked perfectly fine on the first try.I hope they can get some training on how to use their own store system
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September 2023 by Johne B.
Associates at this location refused to let my use shell fuel rewards. There was an issue the first time I entered my information, but the cashier and manager both refused to let me try again. Told me "they weren't allowed to void a transaction" Walked out and came back in to try again, at the back of the line. 2nd time I tried to enter my fuel rewards number, another issue, and the employees again refused to let my try again. I left and went to another shell location and my rewards worked perfectly fine on the first try. I hope they can get some training on how to use their own store system
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January 2023 by Anonymous
So today I meet the rudest employee from this gas station, I have ever met here. I usually love coming here but this woman made it very unenjoyable today. I don’t know why she’s having a bad day and I don’t know why she’s taking it out on customers,
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January 2023 by R Brock
Low class skanks work here! Cream gobblers that are disrespectful but will swallow and bend over to all that charm them!
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November 2022 by Andrea Rodriquez
Went by after work and the customer service was amazing Christine really outdid herself! She is amazing definitely going back to see that beautiful smile! :)
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October 2022 by Kimberly Michelle Simmons
Yes She'll Cool Been Shopping There Sense Moved In Neighborhood However Beneath The Surface Volcano In The Mountains USGS Volcano Assessment Needed Before Volcanoes Erupt And Technology To Detect Volcanoes At Night Time etc Coming Soon! I stopped by to see if they was interested in project I'm working on Interstate Route 66 From The United States of America To Other Beneath The Surface Volcano Domino Effect Blood Moon Original Concept Revelation 18 Message To America Babylon
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August 2022 by Sarah M. Simmons
Yes She'll Cool Been Shopping There Sense Moved In Neighborhood However Beneath The Surface Volcano In The Mountains USGS Volcano Assessment Needed Before Volcanoes Erupt And Technology To Detect Volcanoes At Night Time etc Coming Soon! I stopped by to see if they was interested in project I'm working on Interstate Route 66 From The United States of America To Other Beneath The Surface Volcano Domino Effect Blood Moon Original Concept Revelation 18 Message To America Babylon
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February 2022 by Linda Johnson
Very poor customer service, clerk (Wayne) is rude and obnoxious and when brought to the managers attention nothing was done about it.I went in to cash my lottery tickets and he short changed me and when I brought it to his attention he said no he had not.Come to find out he had put my other winning ticket in the trash . Only found out when the other clerk had him audit his till and found his mistake and when she tried to show him what he had done he told her he did not want to see it and that there were to many customers in the store for him to deal with the issue. He also told her well every one makes mistakes. I felt horrible and embarrassed and like I said the manager did nothing as he is still employeed there. I would not go into this location if he is behind the counter. I have heard and saw him be rude to other employees to the point that they were in tears.Management is a joke as she was to have called me after I lodged my complaint and she never did. I went back in there 3 times to find out what happened and at the end she said that she had spoken with him but as far as I can see.nothing was done.I can spend.my.money elsewhere and will.
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January 2022 by Breeanna Daoud
Me and seven of my neighbors will not go there because they’re Apple Pay outside does not work and they refused to let you in without a mask even though we live in the community a lot of us will no longer go there.
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October 2021 by Stephanie Rose
I was about to walk in the store when I see the same dude that always smells like alcohol i over heard his name last time I think it was Wayne… I was about to walk in and I see him spraying a whole bunch of Febreze and i opened the door and it seemed like he sprayed half the bottle I had my baby with me which was not safe for Her…., he shouldn’t even be working there if he is an alcoholic and he is spraying orders in the store is absolutely not okay!!! And not safe at all!!!!
