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November 2022 by Fernando Horta
Beware with this company. We are having a horrible experience. We held off to write a review to see if they would right their wrongs. Long story short, we spent $6000 with a flooring company instead of hiring a handyman, thinking they would do the job correctly and we would end up with a great product. For the first 8 months, the floor seemed perfect. Then we started noticing that the floor was buckling/lifting up. Several people told us the floor was installed incorrectly; they left zero space for expansion. We called the salesman as soon as we noticed and he keeps denying that the floor in its entirety was installed incorrectly, and it wants to fix only the boards that are lifting up right now. This is not the solution to the problem, as more and more boards will eventually lift in the future. Now we are waiting for a phone call from them (whenever is convenient for them, not the customer) to try and figure out a solution. We are really hoping that we can change our rating if they give us a solution that is reasonable, but right now, we are less than impressed with their work and their willingness to help the customer.
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April 2022 by Cory J.
Let me start by Suomi still in the middle of getting my floors done as I write this how do you come to a job so unprepared that you don't have the transition from the floor to the closet to finish off the room and I waited a week to week and a half for the flooring to come in only for the company not to have enough flooring to complete the job now they have to order another box and the box that I have creek on the previous song to complete the job in my bathroom then I'll have to be postponed until Monday how do you say professional what if I have something to do windows what is the price will be there Monday now we can figure in my schedule around this again I took off work today for this I am so Dissatisfied the guys who are installing my floor to wear booties on your feet to keep my carpet clean them off so now I have to get my coffee clean because I can see is dirty all the fun of my door this is ridiculous
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December 2021 by Stephen S.
I cannot say enough good things about Alex and Alfonso at Riverside Flooring. I first met Alex when I wanted to replace the tile flooring in my home about three years ago. Since there was already tile down, I was getting astronomical bids to remove the tile. Alex was the only person to fixate less on the removal of the tile and more on what we wanted in look and flow for our replacement tile. He helped us select a wood-look tile we liked and even suggested selecting a grout color that more closely matched the mid-tones of the color scheme to make the grout appear invisible. To top it off, his bid for the entire job was lower than any other by a considerable margin. I was so impressed with the quality of his work that I've had Riverside flooring install waterproof LVP in my cabin, replace the carpet in my rental properties, and recommend him to many of my clients all of whom were impressed with his price and speed of install. Great company to work with.
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November 2021 by Rizek77
Best deals and best prices out there definitely recommend
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February 2021 by SmiLew T.
Sorry this is so late Alphonso. You are an excellent manager! First, we could not have been happier with the flooring you picked out for us! We came in thinking we could only afford laminate and you pointed out the Stone Vinyl Particle (SVP?) which is absolutely beautiful! (See photos). Everyone who has seen it loves it and we've recommended you to two families wanting flooring.Second, the installation was superb! We ran into one hiccup because of COVID restrictions, but you called every morning to let us know if someone was late or what time everyone would be there. Everyone wore masks, they were EXTREMELY polite and the husband and wife team who did the stairs were very respectful of our home and did a wonderful job!Third, we would recommend Riverside Flooring to anyone looking to replace their flooring. They work within your budget, work with your design and are appreciative of they customers. A+ company
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November 2018 by Christian Angulo
Drove 2 hours to get here and 3 hours into their day it was closed. I called the number and they said they were in lunch. Why in the world would you open on Saturday for a few hours and not leave someone in charge while the other takes lunch. They lost 2300 sq at of business
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November 2018 by Jen M
They did a great job in my master bedroom. Now I'm ready for them to do another bedroom!
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November 2017 by Margo Sweetland
Alfonso gave me a great deal. I had two rooms carpeted and vinyl plank flooring in 2 bathrooms. The men who came ro install took extra time to put product down to cover all the subfloor and fill in discrepancies. Very nice and professional men!! I would recommend them very highly!!!! Also had another man install a very expensive looking outdoor carpet on my porchBeautiful!! He did an extra special job, filling in subfloor uneven parts. Love this company!!!!
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November 2017 by jonee sanchez
I needed installation of my vinyl flooring and found them through Home Advisor. Alonzo the Representative was awesome, professional, and great to work with. The installer Jorge did an excellent job on installing my floors, very hard working. I will definitely recommend them to friends and co-workers!
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November 2017 by Kathleen Salas
The owner Norma is really nice and great to work with. There pricing is good and there installation crew are great.
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November 2013 by Alfred Ozment
Very happy with riverside flooring they did a hardwood floor installation for me. The workers were awesome to work with, professional, knowledgeable and hard working. The best in Riverside,CA
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November 2013 by ronda reid
Very professional and excellent service. Refinished our ancient hardwood floors to look like new! Best in Riverside.
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November 2012 by John Weedston
They installed wood flooring throughout our house and did a wonderful job. They worked hard while taking the time to make sure the boards were mixed properly. I would recommend them for installation.
