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November 2023 by L Israel
Bar none one of the best and honest shops. Thank you Raul for your professionalism and all your efforts to ensure I was satisfied. A special thank you to Patrico for installing my tires, you made it look effortless.
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November 2023 by Miguel LUMBRERAS
These guys are Awesome, Drove in on a flat tire all the way from Reche Canyon just before they closed, they were able to get me back on the road with a new tire quickly. Great customer service ?
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October 2023 by Gabe Rivera Rivera
The guts that work the front desk are always well mannered, informed and have excellent customer service skills. When people say you get what u pay for. This is one of those places. They are loyal to their customers because they know how hard we work to Venable to afford their great service.
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October 2023 by Raul Barrientos
Great people working here, always willing to help. They're always communicate with everyone at the store and on the phones. Will continue to drive and service my cars there. Thanks Ramona
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September 2023 by Joseph A.
Went here for tires and alignment Raul took good care of my suv . And a couple days later got a nail and Raul was there again to help me out got me back on the road ! Highly recommend!
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September 2023 by Danilo Virata
Got a flat on my way home and happened to pull over at the gas station next door. I saw the shop, walked in and told Raul my situation and he was more than accomodating. He came with me back to gas station to assess the damage and even blocked traffic for us as I drove the car up. The team took care of my tires swiftly and cleanly. Extra shout out to Raul for going the extra mile! He made a regular customer out of me, I'll be coming back for all my tire related needs. Thanks again Ramona Tires!
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August 2023 by N. Manuel Alvarado
The initial interaction was pleasant and helpful. I went to this location because it was affiliated with Costco. After the diagnostic was complete, I was sold more services in top of the initial service I requested.The price difference between the two quotes was about $300 (initial service vs additional services). When I asked about the price difference, I was given quick and bland answers. Then I asked about 15% Costco and I was told that it didn’t apply to the service I received and the discount wasn’t fully applied/explained to the overall bill.I paid for the services I received but I will not be coming to this business for future business/services. I was expecting a more comprehensive explanation of cost/services specially for a Costco affiliate.
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August 2023 by Jess Araujo
Great service, great result, Jack Nunez is the best. I would go anywhere to have him handle all matters regarding my car. Because of Jack I will refer all of my friends and family to Ramona Tire at his store.JESS Araujo.
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August 2023 by Winetrucker
I Take my Ram truck and other vehicles to Ramona Tire in Moreno Valley because of fair pricing and honest work,Omar the manager is great to explain in great detail what's going on with your vehicle the time frame he needs your vehicle I definitely recommend Ramona Tire and Service.....Pete
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August 2023 by Sharriette N/A
A+ to customer service...A+ to fast and friendly. Excellent price. Thank you all so much for taking care of me and my car.
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July 2023 by Monica J.
Great place, I've been to 2 other Ramona Tires & this was definitely the best experience. Everything from making/then canceling appointments to the actual service. It was super quick & everyone was very friendly. The Manager Jack was very helpful too! 10/10
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July 2023 by Arizel Rodriguez
Great fast service, I came in for brakes and new rotors, I added an alignment while they were working on my brakes and they accommodated me to have it done at the same time. One stop shop! The gentlemen there were very friendly. Thank you Omar and Jack, good experience for my first time with Ramona Tires… I will be back
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June 2023 by E W.
Being a Woman . I regretted going to Ramona Tire Service Center on Heacock in Moreno Valley. In the past I had Automotive Salesperson's take advantage of me and charge me astronomical prices. The reason why I was at this service center is because I had cupping on both tires and I didn't know what to do or who to trust . I immediately was greeted by the Salesperson- Mr.Nunez. He was kind and very patient. He answered all my questions and he wasn't patronizing or condescending. He explained everything and assured me that he would take care of my car. He gave me excellent Service and called me immediately and told me that my problem with my car was that I needed shocks, tires and an alignment afterwards. He didn't gouge me on the price and said that I could pick up my car in an hour.In conclusion, this place is woman friendly, honest and has old fashioned Customer Service. This place is a keeper. Sincerely,Elizabeth
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June 2023 by Sylvonia Higginbottom
They were so amazing when I first walked in. They gave me the best price ever. They were so friendly, kind and good listeners They fixed the problem within one hour. I would recommend anyone to go to this company. Excellent customer service and I say that with a smile ?? They are awesome.!!!!!!!
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June 2023 by Manuel Sobredo
Service overall is excellent. OMAR took good care of me right away . They aligned, balanced and rotate all my 4 tires, repaired 1 tire ( depleting air pressure). I don't mind going back again, in the near future for my vehicles needs and maintenance.
