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November 2024 by Janeice Gayles
Love it however went today 10.29.24 to find them closed. Wish website would have stated this, or sign in window. Drove, since several miles to get here.
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November 2024 by June
Love the deals! customer service is very welcoming upon entering the store! had less than a handful of cashiers that were not so friendly but for the most part I’ve always had a pleasant experience here.
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October 2024 by Jannette Gonzalez
Judgemental when I asked for a job application
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October 2024 by Doris Powell
Definitely run down. No dressing room but prices are cheap.
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September 2024 by Toya Cato-Hodge
Rainbow is amazing, great selections and prices. Staff is Awesome ?
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September 2024 by Linda Rabb
I went to the Rainbow Boutique looking for something to wear to a semi- classy party. This shop did not disappoint at all. I purchased a pair of nice pants and a blouse. The blouse was a little to short because I’m tall so I needed an exchange. My exchange was easy and the ladies were very friendly and professional. And I found another blouse that was a better fit for what I was wearing also the prices are very reasonable. ? I recommend this shop as a first stop to all shoppers. As it will be mine in the future. I pray this business prospers for generations. ✝️ ♥️?
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August 2024 by T J
This store and staff are for a very unique customer base. The cashier was a very rude and haute woman for someone who works at an upgraded thrift store. She howled at other cashers for various reasons while trying to check out return items. Cashier does not appreciate clarifying questions from customers. Very, very unprofessional and disrespectful, would not recommend.
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August 2024 by Tina Rosas
I loved coming here, but this last trip, the fitting rooms were closed. So I ended up not buying as much. Hope my next trip is better.
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July 2024 by eneka dennis
These idiots don't even have a fitting room.. and their return policy is pretty vague.. don't bother even coming here!! And the workers don't give af.. we standing in line.. and they looking at videos on their phones..
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June 2024 by Danisha “DJ” Johnson
Horrible customer service.
My husband and I arrived around 9:30 a.m., but the hours in the window showed the store opens at 10 am. So, we left and went to get something to eat, came back at 10:52am and there was a new sign in the window that said "Back at 11am."
My husband called to see if they were opened. An employee answered and said they were not open and that they were going to open at 11 am. Another person who claimed to be a manager came on the phone and started talking as if she were who my husband was speaking to. She didn't announce who she was or anything. Just started talking, and the other person didn't even inform my husband that she was giving someone else the phone. It was like the so-called manager snatched the phone away, as if the employee was a little kid and just started talking. She stated, "we don't have any money," and kept interrupting my husband as he was speaking.
This is the 2nd Rainbow location that I've experienced unprofessional and bad customer service. This company really needs to interview and hire more adequate, capable, and decent people. People who don't mind working. They will never make the money that they can potentially earn, with these rude and ghetto workers.
I tried to give this store another shot at my shopping experience, but that's not going to happen. I'll take my money elsewhere. 3 strikes happened at this store in ONE visit.
Strike 1. Opening at 10 am. (You all should be opening up earlier than 10 am. Losing money to other stores who are opened)
Strike 2. Changing your store hours at the last minute.
Strike 3. Horrible customer service and management (rude)
I'm giving an additional strike after reading all the bad reviews, and all the owner is doing is apologizing and suggesting people to shop online. (Some people like the retail therapy and to try the clothes on)
I give this store a big fat ????
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June 2024 by Rosemary Torres
Customer service is amazing! The beautiful ladies that work there are courteous, friendly, and very helpful.
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June 2024 by Yon Loft
I love this store, I wish It opened earlier than 10am.
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March 2024 by Nicole Como
Terrible customer service idk who owns the place but they need to reevaluate their staff losing out on a lot of business keeping rude people working for there company.. yikes!!
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March 2024 by Cheryl Brumlow
Good variety and value! Nice employees
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September 2023 by Jazzmen N.
I like this store. The only thing I don't like about it. Is I can't try the clothes on there. I have to buy it and come back real quick. Just to try it on. They should stop, because the store clothes smells like shit and weed. Some don't and some do. Either or I'm going to come back lol.
