Pep Boys Auto Service & Tire Center located at 23470 Sunny Mead Blvd is a reliable place for car, truck, or SUV needs. They offer same-day services such as auto repair, maintenance, oil changes, tire services, and brake repairs. The shop also provides battery replacements, inspections, towing, roadside assistance, and services for hybrid and electric vehicles. With over 100 years of experience, their mechanics and ASC-certified technicians are known for doing the work properly. Customers often praise the friendly and knowledgeable staff. One reviewer highlighted a technician named Jesus, who greeted them with a smile, made them laugh, and provided excellent service. They expressed a desire to be a lifelong customer because of his attitude. Another customer appreciated Ron and the team for quickly servicing their BMW X5 with an oil change and wipers, despite arriving late. The staff member on the store side was also commended for her kindness and professionalism when replacing a corroded battery, explaining everything clearly and making the customer feel valued. Customers also mentioned the honesty of the staff. One described how the manager didn't charge after discovering loose tires caused by improper work from another shop, and a technician named Chris explained what happened and fixed the issue. However, some reviews noted a lack of knowledge and professionalism, with customers feeling rushed and not receiving thorough explanations at times. Overall, Pep Boys is seen as a trustworthy shop with helpful staff, especially praised for their honesty and good customer service.
Carlos was welcoming and professional. The service team was excellent and efficient.
March 2026
Carlos was great and professional. Service team was outstanding and efficient.
March 2026
Carlos took my car in and was super kind both entering the facility and walking out. Team was pretty quick, I took my car during lunch and had it by the time I was off (total 4 hours of service). Thank you for addressing the issues and I’ll be coming back to this location! Again, thanks Carlos & thanks for supporting... read full comment
