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“Came in today looking for a suit for a funeral and Justin made the experience very easy and comfortable. I was able to get everything I need fast and fitted perfectly. Will definitely return under better circumstances.”
“Our overall customer service was phenomenal. We were guided throughout our entire search of boot styles and sizes. We left the store with each a pair of boots we love!”
“Manager James went above and beyond after a mishap with my purchase. I also commend the staff for keeping the store tidy and organized (mainly the toy section which is a hard area to keep organized). Made all the difference for me and my shopping experience!”
“Always great service at Hot Topic! They know how to find wonderful young people who really seem to care. My 10-year-old is obsessed with the store, and their employees treat her so sweetly and with great care. We love Hot Topic in this house! ?”
“Had a wonderful, easy experience with Marisol. She's super pleasant and has a great eye. Just needed basic blacks this time, but I will definitely be back for the amazing variety of colors! I'm happy with the price, too!”
“Great customer service. I have noticed more and more that in modern times, good customer service is becoming obsolete. However, the sales girl that helped my son and I, was courteous, attentive and personable which is so rare these days.”
“Leann was so helpful yesterday morning she was going above and beyond to look for the Jean fit I was looking for. I tried on a few pairs and she let me know that some of the ones I was looking for were online only but that I could also order them in store and she was just so patient. I really appreciate customer service like that thank you Miss Leann :)”
“You can't come to America without stopping by Macy's. The prices are very good and there are so many brands. TR is much superior to Boyner and of much better quality. It's also cheap. For example, New Balance shoes are around $60. The same shoe model costs 4,500-5,000 TL in TR.”
“A great store for niche gifts! My sister is a Hello Kitty Collector, my nephew loves Disney and Star Wars, and we have friends that are into anime! This store carries all these things and more and they have great unique collectibles, clothing, souvenirs and niche tchotchkes! It is kind of like a PG version of Spencers Gifts. They also carry many items exclusive to their store.”
“This was my first time ever inside of Forever 21 as, I've always thought it to be a teenyboppers heaven, not knowing that, they have something for Men and Women of all ages and sizes. Who knew!! Apparently, I've been living in a shell all of these years. My Nieces shop here so, we all went in and I was so glad that they introduced me to this store. It was fun shopping and browsing! They have hella deals on cute items! Somethings were even 70% off NICE!!! I was able to find a cute summer dress and a few other items. I found a beautiful skirt for $2.70 YESSS love it!!! My type of prices Cheap because, I like spending money on traveling comfortably instead. Lol I'll definitely return as well as go to the location in my area. Thanks to all of the staff who I had to tell one lady employee(who kept following me around) that, I promise you that, I'm not here to steal although, I was carrying a huge traveling purse that I was too lazy to change over to a smaller bag. Some of us humans really do shop with big purses with no intent of ever stealing. Respect our swag please!!!”
“Jessica, the store manager, went above and beyond for me today! I had placed an online order for pick up for a Valentine’s Day gift and when I showed up it was not processed in their system yet so another store employee had cancelled the order so I could rebuy the shoes and not have to wait for the order to process. However, I initially paid with a gift card so when I went to go pay for the shoes it was saying $0 balance on my card. Jessica called customer service and was on the phone with them for about 30 mins so that I could get the gift card refunded and be able to buy my valentines gift for tonight. She handled the situation professionally and found a creative way to make it work. Thanks Jessica for all your help!”
“I wish I would of caught his name but the older gentleman and Odalis (hope I spelled it right) provided me with amazing customer service truly exceeded expectations best Shiekh to shop at.”
“On Tuesday we went to Macy's in Moreno valley, men's department to buy some clothing for my grandson who is now clothes have to be bought in the men's department and for myself. While I was there we were helped by a wonderful young lady named Shadae. She was kind, considerate, knowledgeable and did it all with a sincere smile. She was very impressive in how she deals with people. One can tell that Shadae is the same wonderful person out of work as she is at Macy's. Thank you Shadae and we will be back. You are an asset to the Macy's family in Moreno Valley.”
“About four months ago, I planned a trip overseas and decided I needed a few things for my trip. I decided Macy's would fill the need. I first looked at some men's clothing and then went to men's fragrances. I was helped by a sales associate by the name of Elizabeth H. who greeted me with a very genuine smile. She was friendly, energetic, knowledgeable and efficient. I have worked in sales for many years and understand that building relationships with customers is very important. That's the first impression I got from Liz, and the fragrance department as a whole. Not only did Liz help me with choosing a fragrance, she also took an interactive role in helping me navigate the ways I could save and accrue points for future purchases. I have been back several times since then and each time I seek out Elizabeth's professional service, while cringing at the balance I have accrued over time. With the type of in house service I have received, it's been worth every penny. Yesterday I was notified by Elizabeth of a VIP presale on men's fragrances. It's not very often that you get discounts on fragrances, so I decided stop by. Like always, with a friendly and professional approach, Liz helped me explore a few options and I was able to make a decision. I then left the store to stop by a retailer in the area who had a cordless handheld vacuum cleaner for $24, but of course they had run out. Thinking of the great service I received at Macy's, I went online and noticed they had one for $39. Without hesitation I got in my car and went back to Macy's to see Liz. Sure I was going to pay $15 more, but the quality was better. However, the most important reason I came back was the associate/customer relationship that Elizabeth H. manifested during my visit four months ago. Elizabeth is a great asset to your company and should be commended. Sincerely, James”
“It was an hour before closing and we were checking out and the cashier was super nice and chill i believe his name was James and he definitely is good at his job!”
“It was an hour before closing and we were checking out and the cashier was super nice and chill i believe his name was James and he definitely is good at his job!”
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“Super awesome experience with Ramy. He was so patient with my son Aaron . This is not the second time here and we will definitely be back for more
Thank you ?”