JCPenney Optical, located in Moreno Valley, CA, is part of a trusted shopping destination known for style, quality, and value since 1902. Customers appreciate the wide selection of products, particularly during back-to-school season, where great deals on clothing are often found. The store also has excellent jewelry sales, with impressive jewelry insurance that provides quick repairs. Many shoppers have reported positive experiences with customer service, highlighting individual associates who went above and beyond to assist, such as Nichelle, who helped with a return, and Andrea, who provided quick and friendly service during a busy shopping day. The store has been a choice for family activities as well, with customers enjoying birthday portrait services and receiving discount coupons for future visits. While some shoppers noted cleanliness issues, the overall sentiment is positive, with many expressing satisfaction and a desire to return for future shopping trips.
