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November 2023 by Steve Redinger
While on road trip, my alternator went out. Big Brand Tire fit me right into their schedule and I was on the road in an hour. Friendly and efficient service. Couldn’t ask for better service. Thank you team!
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November 2023 by Sulma Alvarado
I had bought a battery and the place where i bought it was not going to help me place it on my car, i had remembered there was an oil change place i had gone to and they were so nice and profeasional so i was like let me call them so they can help me. I called them and the gentlemen on the lobby desk was very nice and they helped me on that same day and i highly recommend this place. Im a woman and i dont know how to fix my car issues and i do have relatives that are mechanics but i dont like to ask for favors so i come here and i would recommend this to my fam.
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November 2023 by King Karh
Jennifer is a boss she knows how to handle business her customer service is on point first time here and this place earned my business 5/5 I recommend them
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October 2023 by Jonathan P.
I used to come here for years for oil changes etc. i bring my car in one day because of a suspension issue, which they advertise free inspections on. however i was charged $50 for just the inspection. then they tell me my car is "undriveable" to scare me into paying whatever money i need to just to get it fixed. they change the control arms on my car for an outrageous price. However, when they were putting everything back together, they left out important parts and some screws were inserted in crooked to the point where if i ever need to service that area again they will need to cut a whole to take out the mistakes these people made. I will never be coming here again. Do not trust the workers, they put on a smile and try to make it seem like they care about you but they just want your money and are very unprofessional
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September 2023 by Eduardo Quezada
Big brand tires shop is awesome, they were able to align my lowered car after I got turned down in other shops. You guys know your stuff and can make things happen thank you guys.
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September 2023 by Mikey Alexander
Went in to get my tire patched and they did it real quick! They were nice, got the job done in about 30min, and they don't charge to get tires patched and I just thought that was really cool. Places always charge something, but not them. Thanks!
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September 2023 by InTouch
Something has happened. Been coming here for years. But the upselling of unnecessary work to my vehicle along with flat out lying to my face, have made me question whether this business is still reputable and trustworthy. I hope things are turned around. Very sad to see a highly reputable MoVal business go down the drain. Management, if you care, time to retrain or monitor your crew for honest customer relations.
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September 2023 by Edna Sims
Went to have my oil changed on my Mercedes they were so nice the lobby was very clean they took care of my care in a timely manner and well the experience was really nice the price too!
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August 2023 by Nidia Retana
Friendly fast and took care of me and ordered my tires hassle free!
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July 2023 by Amberlynn Williams
Came here based on their good ratings and they didn’t disappoint. Great customer service! Jovanni helped me and explained everything in detail. My car was done within 3 hours which is pretty impressive for being a walk-in on a Saturday morning. Car is sounding and driving better! Will definitely come back here for service in the future.
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July 2023 by Amberlynn W
Came here based on their good ratings and they didn’t disappoint. Great customer service! Jovanni helped me and explained everything in detail. My car was done within 3 hours which is pretty impressive for being a walk-in on a Saturday morning. Car is sounding and driving better! Will definitely come back here for service in the future.
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July 2023 by Jordan Campor
Amazing Customer service had the right answer for every question I had gave me the correct information and proved it. Shoutout to my man Giovanni for the amazing service and great pricing for my tires gonna love the smooth ride 10/10 highly recommended here for your mechanical needs
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July 2023 by Christina White
They've been taking care of all of our vehicles for years. They're Customer Service is Excellent and service is always Fast. I would Highly Recomend them
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June 2023 by Scott Spunaugle
So professional. They know their business and are very caring. We had some trouble on our road trip, ran into horrible service on the road. But these professionals made our day and our trip by caring and doing a great job!
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June 2023 by Melissa G.
This is my second time coming here for a car alignment service. Both times I have received great customer service, great pricing, and quick service. I highly recommend Big Brand Tire & Service.
