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September 2024 by Luis Martin Mendoza Medina
Excellent attention!
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September 2024 by Phil StOnge
Fast and courteous service!
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August 2024 by TekitWolfGames
Absolutely amazing customer service and was able to help me truly save over $300! Highly recommend!
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August 2024 by Ramona LaPlante
Great work. Very friendly very professional. I epilepsy recommend them to MY friends and family
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August 2024 by gustavo Sepulveda
I was sold a discounted coupon at my place of business by Brent. He didn't mention that I had to make an appointment and once I did get to the shop I'd have to wait 3 hours (for an oil change). We'll, when I took my van in Rafael told me I'd have to wait 3 hours, I said I don't have 3 hours to wait. I asked him to refund my money. He responded that he didn't sell me the coupon so he can't refund it. I said it's a company offer, of course you can refund. Again he said no. At this point I was annoyed, I wanted my money back and I raised my voice. I know he could've done it. He said he's not helping me, so I told him FU! He came out from behind the counter and acted like he was going to do something but quickly backed out. Rafael is extremely unprofessional and I believe he's a liability to the company. The only reason I'm giving one star is that Brent was friendly.
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July 2024 by Candelaria Cordova
I dropped my car off over night, and was advised by Ralph that I had many leaks that needed attention but the oil leak was my most concern telling me that his mechanic could not fix it because I needed to get a power wash and go to a car wash so that I can bring the car back to know exactly where the leak is coming from.
Now that I was charged $50 inspection fee that did not solve the problem only to find more problems which I understand and thank them for doing, but the inconvenience of having to take my car to get washed and bring back for them to locate the main problem is an issue because I do not have the time nor an extra car available. Needless to say, the guy on the phone was very rude and obviously did not have time to come up with a resolution only "yea you have many problems, but we couldn't locate main leak" I'm never coming back here again.
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June 2024 by Josefina Rosales
Excellent service
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June 2024 by Lucy Brito
Very great service
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June 2024 by Arturo Reyes
Customer courtesy very friendly would recommend others price reasonable for a tire good job
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June 2024 by Monica Alcantara-Cardona
Got me in and out. Exactly what was quoted.
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June 2024 by Jimmy Miranda
Got my 4runner running right
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June 2024 by Ckid Photography
Great deal! Great guy! George was prompt and very helpful!
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May 2024 by ER Singleton
Had vehicle trouble over the weekend.
Spoke to a staff worker about the situation.
I was amazed that not only they fixed my
vehlcle's primary problem along with finding
another issues and quoting an affordable
price.
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May 2024 by Maria Ward
Was fast, Efficient, informative and very courteous.
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April 2024 by Zackary
Staff was nice and the building was clean. Staff informed me after 45 min of waiting they couldn’t complete my service because they didn’t have rubber blocks to lift my car. It was expected that I had them. I have been to Big Brand Tire service in other locations and was never asked to provided my own.