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November 2024 by Kenny N
It's okay I got in and out pretty quick
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November 2024 by Mikael Knight
Took forever with my package
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November 2024 by Allan Moreno
Best place to work out hands down.
The supervisors, especially Francisco Villanueva Aka Pancho. Literally sleeps all shift which allows employees to do whatever they want and just buy them Starbucks. They’ll give you the day off you request.
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August 2024 by Ciara Newell
I’m writing today to make a formal complaint of the horrendous service I received on Saturday, May 18, 2024, at the Family and Friends Moreno Valley Distribution Center parking lot.
As an African American paying customer I was denied service for asking too many questions. This is a dominant Hispanic company and the way I was treated is beyond unacceptable. They allowed their loss prevention manager, Jose Leos to step in when I asked to speak to the manager in charge of the event. Jose Leos not only came over with a short fuse, but was very inconsiderate that I drove all the way from Los Angeles to get there at 5:30am. After the long drive I also camped out until 8am and waited in line for nearly 3 hours for checkout, while their team made up spending rules as the day went on, on what customers could and could not buy.
I mentioned to him some resolution questions such as, “If I could go pick out different boots and skip the line since I’ve already waited over two hours.” He denied and dismissed any kind of resolution point brought up by cutting me off while I was talking and telling the staff to cancel my transaction. Jose Leos then threatening to call authorities if I didn’t leave the premises.
Furthermore, as I was denied service, an older Hispanic lady that was working the line, blurted out loud, “We have the right to refuse service” and I stated “For what?”And she was unable to give me an answer. Never in my life have I been so humiliated and disrespected as I was during this encounter. Threatening to call the authorities was absurd. I did nothing wrong but ask questions. I was treated as if I was stealing something. The customer service was below poor and very unprofessional. Paying customers should never have to experience the amount of disrespect and embarrassment that I experienced. Since May 20th, I’ve reached out to this company numerous times regarding this matter and no one has taken the time to respond back to me. Worst business ever.
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July 2024 by michael lui
Not driver friendly place, very stupid and time-costly checking in procedure, they also require your fingerprints, 1 st place I ever meet except USCIS, after you have been loaded, you have to leave the dock, waiting for the loader to seal, then you need drive to shipping office, make another back up packing to get your paperwork, you need at least 3 back up parking for every pick up or delivery
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May 2024 by Shae Ravnell
Quick loading. Easy process. You can park on the street on the side until they open.
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March 2024 by Adan YT
Hello, I just want to make this comment because I am looking for work, we are 2 brothers, we know how to use machines, we have a Forklift license. If there is availability to work we are available.
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March 2024 by Jeffrey Anguiano
How do you do
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February 2024 by vic luevano
This place is OK to make some good money. But at the same token, the management is horrendous. The Leads do not deserve to be leads there the current leads deserve to be fired!!! They do not know how to communicate. I know one that this is job well. But the rest do not know what the heck they're doing and there is so much favoritism. There it's not even funny they underappreciate the hard workers and favor the worst workers
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February 2024 by Omar Nunez
Deliver boxes for them on the regular never had a issue lots of room to back in get the same door and 90% of the time of empty withing the hr but yet again never loaded always just delivered.
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February 2024 by Rosa “rosemary” Garcia
Had AWSOME time but got laid off, will re apply lov the hrs!!
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February 2024 by Michael
I worked there for two years and was let go this year. They text me Told me my assignment was over the only way to get hired there is if you’re related to somebody or you’re sleeping with them I worked in pickmod Department I was miserable
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February 2024 by Nubia Ceja-Mendez
❤️❤️❤️❤️
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December 2023 by Genaro Valdes
Very clean and organized..
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December 2023 by D A
Check in 9:30 am
Check out 3:10
