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November 2023 by Desiree Scott
Came to get brake inquiry, and the boy that did the test drive slid another car and didn't tell me. I will never come to this company for service and I recommend you find some other place that will respect your vehicle.
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November 2023 by Emerald Lyfe
Apparently when I asked for a deal for service. I got my oil drain bolt seized out of no where. Had to replace my oil pan. This place is a complete joke. Manager at the time was Robert Lopez. Never again. Wish this place will shut down
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November 2023 by Adrixn0_o C.
I went to get an alignment done,he told me it would be done in two hours,I am now having to wait 2 days ,I gave them my number to inform me when they were done and I never got a call or text,it is unacceptable
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November 2023 by Soul Surfer
My tire pressure light kept coming on, even after I put air in it. I brought my car here again to check on my tires. Little did I know, I had a punctured tire. The nice people here fixed it free of charge and I was out within like 30 minutes. I really like this place and would 100% recommend! Also, shoutout to Chris who helped me the many times I’ve been here. Super professional and nice guy.
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November 2023 by Mark Edgington
You know what I just witnessed the shop manager take his time diagnosis a problem for a gentleman that was having a starting issue with his truck, found to be his battery going weak cleaned terminals and jump his truck when ask the cost the manager said don't worry about it kudos to Tire Choice auto and to that manager. Thank you for doing the right thing.
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September 2023 by A Jones
Friendly staff but the “master mechanic” is useless. Just bought a used car. It was shaking a lot in ideal and in reverse. I knew something was wrong. I took it here and after a day…they told me “that’s just how it runs” On top of that…. they forgot to call me to tell me my car was ready.So I took it to a dealership service department….come to find out….I was not crazy and the engine mounts were shot. Had to replace all 3.If I would have just agreed with this wack mechanic, I probably would’ve had some issues in about 20,000 miles.
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August 2023 by Lisa Yrigoyen
I ended up going to Tire choice after an extremely long day because I had a nail in my tire. Paloma, the manager, greeted me and she was so sweet and professional. Her team and herself did everything in their power to help me out. This business exceeded my expectations and I will definitely be back!!
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August 2023 by Andrew Richard
This shop and the crew really strive for quality and excellence. Super impressed with their ability to solve my problem that Two shops before them could not ! And the price was unbeatable!! Amazing place I will always go back.
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July 2023 by P Money
Very bad customer service. They haven’t fixed the alignment machine for the past 6-8 months when they should’ve they don’t give you papers that your alignment is done correctly. This place isn’t worth bringing for your car to get checked up.
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July 2023 by Lauren G.
I came here to get an oil change because it's close to my house and they had open appointments online. I made an appt at 9:30. I arrive and was told that give them about an hour. We walked to Dunkin sat there at 10:10 I see the car is still outside and hasn't been brought into the garage. I walk over and a guy comes out to take the car back. I ask him how long once he takes it. He says they do a safety inspection first and then the oil change and give them 25-35 min. Cool. Walk to the library. Come back after 30 min and the cars not done. It's now after 11:15am and I am still waiting.... What is the point of an appt if you're going to have to wait hours?! The lobby is empty. We also had plans to go to the water park and this is 100% holding us up. It sucks they are so slow and can't keep their appt times because this place is so close to me. I won't be back. Beware that if you come here they will lie about wait time and you'll be stuck here. $109 for an oil change and bad service!
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June 2023 by Angela e.
First let's start with the hours of operation, online reads they open at 7:30 am the door reads 7:30 am it's 7:42 am and no one has shown up to open. I called the number listed online, but it just rings. Since Eric left /moved/ quit/ got fired (I have no clue) this site it has not been the same. The female that runs it is slow to respond to your needs. My family and I have been bringing all of our vehicles here for years, so much so my husband started having his company vehicle serviced here too. But the way things are starting to look I may have to find a different location. The worst part is a few months again I experienced this start time with them and the manager showed up at 7:50 am saying the hours on the door and online are incorrect, I asked then why doesn't corporate correct the issue?
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May 2023 by Clyde Lewis
I brought the car in to have a flat fixed. They took me in even though I didn't have an appointment, and it was late afternoon. I appreciate it. An excellent shop.
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April 2023 by Joseph G.
Worse customer service from management don't like it at all bad to there employees go to hemlock for better customer service
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April 2023 by Mathew L.
Great Service, Chris helped me out get my tire patched and fixed took awhile but no charge and always answered to give an update. Thanks again!
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April 2023 by S.T.
They don't open at 730. More like 740 or 750. Or just whenever they feel like showing up. I left this place. Going to take my business somewhere else.
