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December 2023 by Tara Borduin
We had such a wonderful car-buying experience with Car Pros Kia! Edwin and Anthony were so kind, trustworthy, and truly made the whole process of buying a car enjoyable. They worked with us within our budget and helped us get a great car for a great price.
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December 2023 by Aimee Missakian
We purchased a 2024 Kia Telluride from Rami Q and the whole experience was fabulous! We upgraded from our Jeep Grand Cherokee and I was a little sad but Rami dove right in explaining all the perks of the Telluride. We left with a full tank of gas and a very happy family! He will be our go to guy from now on and highly recommend using him in your Kia purchase!
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December 2023 by Lawrence Brillon
Ryan was my sales rep here, he was quick and fair. (To be honest I don’t like any dealers at this point - I simply think that the dealer process is a waste of time.) But, Ryan got me a deal quickly, and made the process as fast and painless as possible.
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December 2023 by Mark Sanchez
Honestly, I couldn’t be more excited and happy for my new Forte GT! I highly recommend you talk to Ryan when searching for a new or certified used vehicle, he’s very detailed and methodical in his work and will always go above and beyond to make sure you feel comfortable and get into the vehicle you’ll love! Thank you once again for getting me into a great vehicle that I’ll love for a long time ????
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November 2023 by Julianne Mathias
I leased a KIA RIO 2 years ago from Moreno Valley Car Pros. Lupe was the salesperson that helped me get my lease. She was extremely knowledgeable and friendly. Listens to you and is not pushy in the least. I received a call a few days ago from Lupe to see if I would be interested in coming to look at another KIA. We scheduled an appointment on 11/16. Lupe met us at the front door and took us to her work area. Talked to me about which car I was interested in, took me out to the lot and showed me some vehicles, took a test drive and decided on a Sportage. My 86 year old Mother came with me, Lupe made sure to include her in the conversations which was really nice of her to do. The whole experience was great, the employees that assisted Lupe were extremely professional and friendly. If you’re looking for a KIA Vehicle I would highly recommend Moreno Beach KIA and ask for Lupe to assist you with your new KIA, you won’t be disappointed! It was a fabulous day!
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November 2023 by Maria Rodriguez
We had the greatest car shopping experience at Kia Moreno Valley. Lupe approached us as soon as we got there. She was very friendly and professional. She asked what we were looking for and our price range and payments we would be comfortable with. That actually helped a lot, because we didn’t waste time looking around. She pulled up the inventory the dealer had. She kindly showed us the car, went for a test drive, and we negotiated prices and SOLD!!! I love the fact that it was a non stressful sale, because buying cars can be stressful! Also Cesar in finance was very nice, helpful, and knowledgeable! We honestly experienced great customer service throughout our car shopping experience! Thank you! I would highly recommend them!
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November 2023 by Keeley Dinn
I recently bought a vehicle from Brian and Scott at Car Pros Kia with my two kids in tow, 2 years old and 2 months old. The process started over phone with Brian. All of my questions were answered attentively within an hour of contact as well as my needs being met in regards to buying. I came to the dealership about 7pm where Brian showed me the vehicles, let me test drive, and explained the vehicles. Scott and Brian together took my trade in and began working on the financial aspects. We negotiated with ease and met an agreement quickly, I genuinely feel I got a good deal and even enjoyed the time it took to do it (yes, with 2 kids too!). The financial paperwork was quick and Cesar was great as well. We were home within a few hours. The entire sales team is very kind, helpful, and understanding of children. This isn’t my first car buying experience.. I tend to buy a new car every few years. That being said I’m glad I purchased my 2024 Kia Telluride at Car Pros. I’m sure there will be no issues further as long as the service continues to be as good as the buying process has been. I hope to drive this car a long while!
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November 2023 by Drew Christian
Exceeded my expectations! My car buying experience with Ryan, as well as my paperwork experience with Gustavo, was excellent.Both of these guys accommodated my needs and represented the dealership very well. I recommend they both get a raise.Car pros Kia even sent a Tesla Uber to pick me up so that I could drive away in my car after purchase.Five stars!! Would recommend!!
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October 2023 by Patrice I.
My friend purchased a used Toyota through Car Pro's. The transaction was smooth, the price previously quoted was honored and CJ was absolutely amazing during the financing. Easiest car buying experience she has ever had!
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September 2023 by Dennis C.
Highly recommend working with sales consultant David De La Mancha. E mail:
[email protected]. He is very professional and knowledgeable about car. He will advocate on your behalf and straight to the point.Also beautiful dealership:)
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September 2023 by Molly B.
If you are in the market for a new or used go to Arthur Khan. He is a dream to work with and will go above and beyond for you. My father was switching from a lease to a purchase. Arthur completed the deal by phone with me and even came out to sign paperwork! It was by far the easiest car buying experience I have ever been apart of. See you soon for my next car!
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September 2023 by Angela G.
Frustrated customer to a Satisfied customerhad some issues with a car I purchased from Kia Car Pros Moreno Valley, but after long conversations and emails they did as they said they would and defiantly took care of their customer. Thank you for taking care of my concerns and providing a safe vehicle for my kids to ride in. Thank you once again for keeping your word and coming through for a customer :)
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September 2023 by The Google Guy
Attention All Potential ClientsRead this before you even try going to this dealership.I recently had an experience shopping for a Kia Carnival Van at Car Pros Kia in Moreno Valley. My initial preference was a black exterior with a brown interior. The sales representative was helpful and communicative throughout, but I faced challenges with the finance department.I was prepared to finalize the purchase on my desired car, but despite waiting for a whole day, the finance department informed me that the specific car I wanted was sold. However, they did offer another similar model for lease. Unfortunately, there was a miscommunication about the color, which was a significant factor for me.Further complicating the matter, after running my credit multiple times, the leasing offer presented to me was not competitive at all, especially given the price point of the car.For comparison, I later approached Carson Kia and was offered a much more reasonable lease deal for the same model.From my experience, if you're considering purchasing a car, it might be worth exploring options beyond Car Pros Kia in Moreno Valley, especially with the current finance team in place. I've purchased multiple cars over the years, and this was not among the smoother transactions.Just a idea of the price difference for same car:Kia Moreno Valley$51,000 carLease $2500 down $980 per month 48 monthsThat's $49,000 that the car cost u for leaseOther Kia dealer$51,000Lease $1500 down $845 per month for 36 monthsEven tho it's expensive the market now suck on cars but avoiding Kia Moreno Valley saved me almost $20,000
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August 2023 by Genesis C.
I just purchased my first car and after looking and looking, Jesse was able to help me out day of! He was so friendly and attentive. After visiting so many dealerships, I automatically felt comfortable and taken care of at Car Pros Kia of Moreno Valley with Jesse! I was in and out with my new Lexus in 2 hours. I will definitely be back the next time and refer my friends and family! Thank you!!
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August 2023 by Shaquillah T.
This review is more towards their service department, however I did have an issue with their sales department when I first bought my car a little over a year ago. From previous reviews, it seems like a common occurrence. I have had an issue with service more than two times and that's in a year. There was a recall on my vehicle and I had to come THREE separate times. One being that they didn't have the part. Instead of calling, I drove in after taking a morning off just for them to tell me they didn't have it. I was also told to fill out a review and I would get some type of compensation, but because I was truthful and did not fill it out exactly by the "cheat sheet" they provide, they did not give me that compensation. It takes more than 2 months for a oil change appointment and they do not remind you. Admittedly, I have missed appointments. Communication here is awful and the only reason I go here is because I have a service contract where I prepay for my oil services in my original contract. Because I have not been able to have someone answer the service phone, I had to get an oil change elsewhere and pay over $100 and I found out that this service department actually OVERFILLED my oil and that was an extra charge to fix. Very frustrating. Save your time and go elsewhere.