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April 2024 by Bryanna Scotto
I have never been to a more disorganized, messy, crowded and chaotic Starbucks ever! I never got my order because of how many drinks they were loosing. Please save your time and money and avoid this location at all costs.
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April 2024 by JoryD
Saturday morning and 20 minutes for a single cup. Not even that busy…
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March 2024 by Selu
This is one of the more convinient locations. Spacious indoor and outdoor seating which is nice and inviting. Service is a hit or miss. Employees are friendly though. One thing that bugs me is the one and only garbage bin outside is almost always(no exaggeration)overfilled. From morning to evening. Whether I pull up early morning or stop by in the evening, that bin always looks like this. It doesn’t fit, being one of the nicer Starbucks in the area.
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March 2024 by Clark Alexander
Not sure what is going on with this location but they have lost my drink order threw visits in a row. My wife had her hand burned due to the Starbucks employee just placing the lid on a cup of very hot coffee.
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February 2024 by Rose J
Don’t have your employees clearly touching their faces and mouths while handling food! I had a very unresponsive person at the drive through, and she wandered off to go chat with her fellow employees while clearly touching her mouth and her face! Then she returned without washing her hands before handing me food items!! In the food service industry there has to be some level of respect when handling food items for others, this wasn’t it. On top of that I felt she wasn’t very polite, so it’s just a huge turn off and I will be unlikely to return to location if these are the standards.
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January 2024 by Sal Shaaa
I typically avoid Starbucks due to its reputation for subpar coffee. However, today I tried a Matcha latte, and it was disappointing. The predominant flavor was just the milk. I hope Starbucks considers refining the recipe.
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December 2023 by Jboogie L.
Spacious parking and spacious indoor seating area for all. Probably we can walk to it from the location where we were at
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December 2023 by Blaire B.
This Starbucks is so slow!!! It always takes at least 25 minutes or more for a coffee- even in the middle of the afternoon when there are two cars in front of you in line. Literally it would be faster to drive to Lafayette, park, and go to Peets than to go to this Starbucks.
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December 2023 by Violet M.
Horrible customer service. I placed a mobile order at 7:55 am, and arrived at the store around 8:04 am. Initially, my drink wasn't ready, so I asked one of the employees for an update. I waited a few minutes and I got no response. This scenario repeats a few times, and the next thing I knew it was 8:20 am! (I ordered one drink) I wasn't the only customer having an issue, as I overheard some people waiting over 40 minutes for their order. I understand staffing issues, however, this was ridiculous. The employees couldn't care less. I ended having to leave, so I could make it to work relatively on time, without my coffee. I had proof of my order, however, the staff did not care, as my "order hasn't come through yet". I waited over 25 minutes for a coffee I never ended up receiving. Never coming here again. Worst service I ever experienced in my life.
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December 2023 by Jongkwan Kim
Tooked 40 minutes for a drink.It's not unacceptable to wait 40 minutes for a cup of coffee even though three times asked.
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November 2023 by Jennifer Kerr
I am here now, and they are telling me it's a 45-minute wait for an order. I asked for clarification because I have never heard of a wait that long for a coffee. Oh wait, they just told the next person it is a 1-hour wait now. The drive through is full. Are those people waiting an hour? What is going on? The server didn't even ask what I wanted? Surly not ever order has the same wait time right? The counter person is telling people they are "launching" and only have two people working, but I have seen more than two people behind the counter. As I sit here the drive through is moving... So I guess they are just serving the drive through before anyone else? Not really sure what's happening, but its quite strange and I guess they need to have more people on staff or close either the drive thru or the dine in area.
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November 2023 by maria contreras
This place is ridiculous to get your mobile order ready takes about 30 minutes only one person making drinks they need more people working in this
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November 2023 by Sarah C.
DO NOT come to this location if you have to be anywhere quickly. On a consistent basis you will wait 45+ minutes (emphasis on the plus). I just waited a full hour for one drink off the menu with no customizations. They need to hire more staff or figure out a better system for running this location. I don't often (if ever) write bad reviews because I want to give a place the benefit of the doubt (maybe it was an off day) but this is my experience consistently here.
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October 2023 by Mychal Nitta
My wife regularly orders from here even though we live in the hills. The place was slammed and I get that, but lately I have been arriving 5 minutes past the expected order time and have had no drink for 25-40 more minutes. I’m just not willing to do that. Try another location.
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October 2023 by Erin L.
It took 45 minutes from the time I ordered my latte to when it was ready. They are always so backed up with orders. Starbucks needs to hire more employees, especially on the weekend.