-
March 2022 by Kelly J.
This is the worst pharmacy in the history of medicine. I CONSTANTLY have issues with getting refills to the point where it has become a detriment to my health. These are the most incompetent pharmacy workers and it's just mind blowing. I have had my Doctor's office tell me they have started to keep a log of how many times they sent the prescription in and who they spoke with when they called to confirm it was received. Just hoping this review makes it to someone who can help figure out why these people are so terrible at their job and resolve it.
-
February 2022 by Michele A.
I haven't used the pharmacy yet here, so can't review that part. But the store itself is nice, well stocked, and has very nice staff. Always greeted when I walk in, and workers are nice and pleasant. After a bad experience tonight at CVS, I came back to Walgreens and glad I did. What a difference! It restored my faith in humanity!
-
January 2022 by Smita P.
Awful!!awful!! experience today at Walgreens in Moorpark!!! Just not happy!! It seems I spent good part of my day here!!
-
January 2022 by Vanessa F.
Wow!! I read the Yelp reviews but I was hoping that it was not true about the pharmacist. I have a pain management doctor I have been seeing for 8 years gave me a prescription, I tried to fill them and they said they would not fill my prescription until they had a full explanation on why I'm on this medication before they would even think about filling it... I definitely agree if a Doctor gives you a legitimate prescription I do not think the pharmacist should question a doctor. Walgreens must have gotten in some Crazy trouble for something in the past because this in 8 years was a first. I love my mom and pops pharmacies because they still care about the patient they are working with... they don't automatically treat you like you are a criminal over some medications that a pain management doctor has prescribed! I don't owe you an explanation if I cleared it with my Doctor. I HATE CORPORATE PHARMACIES!!
-
December 2021 by Cheryl C.
The head pharmacist runs by her own rules. I had my class II meds filled here for years and then she refused to fill them any longer. I see a Pain Specialist out of TO, same medication every month for years. Then when Walgreens gets in trouble for over filling opioids this pharmacist goes against Walgreen's own rules and refuses to fill valid Pain Specialists prescriptions! I'm in constant pain, Walgreens in Moorpark has drive through that was so nice for monthly refills. But not anymore! No reason given other than She has the right to refuse! Other pharmacist apologized but could do nothing. Getting all meds from Costco! Thank you Costco! But very inconvenient since no drive through and closed Sundays. But so much nicer than Walgreen's pharmacist who's making her own rules in Moorpark when it come to patients with pain medication prescriptions!
-
October 2021 by Rick D.
I went to Walgreens this morning, 9:15am to get my flu shot as I do each year. The pharmacy attendant gave me my history of flu shots these past years so we could identify what I needed. The attendant wanted me to make an appointment to get my shots on my iPhone. There was one person waiting and he said with no appointment I could be waiting for 30 minutes and if someone showed up for their appointment I would be waiting longer. Well I went across the street to CVS and got my flu shot within 5 minutes. Walgreens has lost a good customer.
-
September 2021 by Sherri B.
waited one hour to get shingles vaccination even though i had an appointment and arrived 15 minutes early. before making the appointment i went to the pharmacy with my insurance cards that were run by a gentleman there and was told that the vaccination would be no charge. today i was told that the fee would be 196.00. no one could tell me if this was for both shots needed or for just the first one. i was told that once i made the second appointment they would tell me if i would have to pay again. WHO DOES THIS????? addition they took 2 customers that arrived AFTER me with NO appointment before i got my vaccination. when i asked the pharmacist about this i was told they were busy and everyone had an appointment! i kindly told her i was sitting there when they checked in and told the person at the counter they did not have an appointment. the response was oh! this is an ongoing issue at the moorpark pharmacy. very slow service, not sense of urgency. there were several people behind me that were also grumbling about the service or lack there of!! i have my prescriptions there as well and it took 11 months to get 5 prescriptions synced so i could pick them up all together even went in no less than 7 times to get this rectified even though i was assured each time i went in that the next pick up would resolve the issue. ended up requesting all new prescriptions from my dr and cancelled the existing ones. i will be switching to an online pharmacy so i do not have to deal with this ineptness. ive given it over a year but they can not seem to get it right!! very sad since i attempt to by locally.
-
September 2021 by Err L.
The worst. Called and three times someone different picked up and said "Thank you for calling Walgreens, we'll be right with you." Then they'll place you on hold for 15 minutes and then end the call/hang up on you.
-
August 2021 by Jon Z.
Riddle me this. . . . why would Walgreens schedule a COVID test @ 1:45 on a Sunday when the pharmacist has scheduled meal breaks from 1:30 - 2:00? I arrived at 1:40 for my 1:45 "appointment " and had to wait until 2:06 -- in my car, at the pharmacy pick-up window. Head-scratchingly unprofessional and shows total disregard for customer service. Two stars is for the pharmacist courtesy and speed once he returned. My recommendation is go elsewhere -- somewhere that values your business.
-
June 2021 by Luis C.
Submitted my order to E.H. and promptly paid him. At first he seemed trustworthy, was a little turned off by the nasty reviews but decided to give him a try. It's been almost 2 hours and I have yet to get my order, at least he communicates back to you and doesn't ghost you but it's only to bash you for wanting your order. Anyone else please be warned don't fall victim to this scammer .
-
March 2021 by Jennifer S.
DO NOT GET YOUR COVID VACCINE HERE. This location should be shut down and should not be be authorized to distribute covid vaccines. They are SO unorganized. I had an appointment for my second dose at 4:00pm. I arrived at 3:45 as my email confirmation said to arrive 15 mins early. There was ONE pharmacist on duty and Maybe 8 other workers. After waiting in line for about 10 minutes (even though there was only one other person in front of me) a man named Joe helped me. He asked me 10 or so questions about if I had symptoms, etc. and then said please wait to the side. So I waited another 5-10 mins until walking up and saying again that I had an appointment for a vaccine and the pharmacist said oh where's your paperwork? I said what paperwork? Joe then gave me the paperwork...why didn't he give it to me when he "checked me in"? The pharmacist herself was very kind (and didn't even work at that location-she was from a Beverly Hills location) but this location is overwhelmed and doesn't have the man power to get vaccinations done. Joe is incapable of following simple directions and appeared to be overwhelmed the entire 2 hours I was there. My fiancé also had an appointment at 4:15pm for his second dose and they wouldn't give it to him because he was 8 hours shy of his 21 days even though we called previously and Walgreens said it was fine to get it 8 hours early. So his vaccine went to waste because they refused to give it him. Find another place to get vaccinated and shut this place down from giving vaccines.
-
March 2021 by KC S.
How are some of your prices so high on things? I can find other items,(not being specific) at other stores such as Walmart and target for the half the price of what you charge there. Just kind of ridiculous.
-
December 2020 by Vince Z.
Devin gave us amazing service! Needed a transparent COVID mask. We called, he found it and saved it for us.
-
November 2020 by Casey X.
It seems that Walgreens has a hard time getting my kid the medication in time in the past 2 months. The pharmacists are super polite to tell that due to the holiday or due to the weekend, the medicines are not here. Sounds reasonable, right? It would be reasonable if someone needs medications daily, his life won't be affected without them on weekends and holidays. How hard it is to get the medicines in time if you are fully aware we need them every 30 days in the past 3 years?
-
January 2020 by Samantha P.
Let's see. I switched to them after moving to Moorpark (just a few months ago). Since then they have managed to a screw up communicating with me about 4 times. It started with them NOT calling or texting me when my prescription was ready then giving me major attitude when I called days later to find out the status: "we put them back because you never picked them up" ok fine, everyone is allowed a freebie. So the lady sent me a test text to make sure it was finally working. Finally we were back on track. Now I'm getting texts but they're telling me my prescriptions are ready when they haven't even been run through the insurance they have on file. So I go thru the drive thru to pick up only to find that they cashed them out because they didn't know they we're supposed to go under insurance (what?!). I had waited 5 minutes in line and chose to get out of the way because 4 cars were behind me, so I went inside only to find out that my insurance had to approve them first. More wasted time. Even though I had these same exact drugs prescribed by the same doc last month when they ran it under that insurance- they somehow didn't bother to look and see how it was going to be paid for/covered. I dunno, maybe they never have enough staff to do this stuff right but I'm over it already. I'm switching to another pharmacy. Too many simple screw ups and really bad service for having only been there a few months. I'll go to a small pharmacy. Their service is always better. My very first interaction with a clerk was all attitude anyway after I asked a basic question about their policies. I should have known from that experience to not give them a shot.
