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November 2023 by Cassandra M.
I shop in this store or have delivery at least once a week. Sonia, Jane and the SM have always been fantastic! Are the prices to my liking always, no but does the store have any say? Also no. Looking at these reviews is wild!People upset about pain meds.People upset about prices.People upset about freaking donations to children's hospital? Seriously? If you feel guilty and feel the need to explain to a cashier that you donate 10%, that's on your own conscience. Imagine listening to that exact same thing 5 days a week while you're just trying to raise money to help kids. Sounds super fun! People upset about photos and have no concept of what copyright laws are for or the integrity it takes to turn down money because you won't break the law. But sure, rant and rave online and then point out that CVS was just fine breaking those laws.The store is always clean, organized and the staff is friendly and helpful. They are people just like everyone else and they're doing their best. Grow up. Life is crummy enough without dumping on a bunch of people that show up everyday to try and provide the best service they can. You try it and see what it's like to deal with people, just like you, day in and day out. They couldn't pay me enough money to do it. You're not always right."The customer is always right created a sense of entitlement among shoppers that has led to aggression and even violence toward retail workers" ~ Business Insider
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June 2023 by Amanda S.
**DO NOT PRINT PHOTOS HERE. TAKE THEM TO CVS ACROSS THE STREET**This Walgreens is horrendous. The store manager, Ralph, should not be working in customer service. I needed photos printed and because my photos were from a shoot that I paid for.. they wouldn't let me print them without permission from the photographer. I had a receipt for the payment to the photographer for the shoot and an email from the photographer giving permission to print the photos, but Ralph was on a power trip and said that wasn't sufficient. When I asked what I needed to have in order to be able to print them, he refused to give me any information and said an email would be sufficient but of course not the email that I had *eye roll*. So I took my business across the street to CVS and they printed them NO PROBLEM. NO QUESTIONS ASKED. Plus they were kind and told me how beautiful my pictures were. If I could give them zero stars, I would :)
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April 2023 by Galina Saltman
The worst passport picture I've ever seen. My skin looked red and I could barely recognize myself. Never getting a picture taken here again.
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February 2023 by JJ Will
Super nice staff and efficient.
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March 2022 by Kelly J.
This is the worst pharmacy in the history of medicine. I CONSTANTLY have issues with getting refills to the point where it has become a detriment to my health. These are the most incompetent pharmacy workers and it's just mind blowing. I have had my Doctor's office tell me they have started to keep a log of how many times they sent the prescription in and who they spoke with when they called to confirm it was received. Just hoping this review makes it to someone who can help figure out why these people are so terrible at their job and resolve it.
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February 2022 by Michele A.
I haven't used the pharmacy yet here, so can't review that part. But the store itself is nice, well stocked, and has very nice staff. Always greeted when I walk in, and workers are nice and pleasant. After a bad experience tonight at CVS, I came back to Walgreens and glad I did. What a difference! It restored my faith in humanity!
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January 2022 by Smita P.
Awful!!awful!! experience today at Walgreens in Moorpark!!! Just not happy!! It seems I spent good part of my day here!!
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January 2022 by Vanessa F.
Wow!! I read the Yelp reviews but I was hoping that it was not true about the pharmacist. I have a pain management doctor I have been seeing for 8 years gave me a prescription, I tried to fill them and they said they would not fill my prescription until they had a full explanation on why I'm on this medication before they would even think about filling it... I definitely agree if a Doctor gives you a legitimate prescription I do not think the pharmacist should question a doctor. Walgreens must have gotten in some Crazy trouble for something in the past because this in 8 years was a first. I love my mom and pops pharmacies because they still care about the patient they are working with... they don't automatically treat you like you are a criminal over some medications that a pain management doctor has prescribed! I don't owe you an explanation if I cleared it with my Doctor. I HATE CORPORATE PHARMACIES!!
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December 2021 by Cheryl C.
The head pharmacist runs by her own rules. I had my class II meds filled here for years and then she refused to fill them any longer. I see a Pain Specialist out of TO, same medication every month for years. Then when Walgreens gets in trouble for over filling opioids this pharmacist goes against Walgreen's own rules and refuses to fill valid Pain Specialists prescriptions! I'm in constant pain, Walgreens in Moorpark has drive through that was so nice for monthly refills. But not anymore! No reason given other than She has the right to refuse! Other pharmacist apologized but could do nothing. Getting all meds from Costco! Thank you Costco! But very inconvenient since no drive through and closed Sundays. But so much nicer than Walgreen's pharmacist who's making her own rules in Moorpark when it come to patients with pain medication prescriptions!
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October 2021 by Rick D.
I went to Walgreens this morning, 9:15am to get my flu shot as I do each year. The pharmacy attendant gave me my history of flu shots these past years so we could identify what I needed. The attendant wanted me to make an appointment to get my shots on my iPhone. There was one person waiting and he said with no appointment I could be waiting for 30 minutes and if someone showed up for their appointment I would be waiting longer. Well I went across the street to CVS and got my flu shot within 5 minutes. Walgreens has lost a good customer.
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September 2021 by Sherri B.
waited one hour to get shingles vaccination even though i had an appointment and arrived 15 minutes early. before making the appointment i went to the pharmacy with my insurance cards that were run by a gentleman there and was told that the vaccination would be no charge. today i was told that the fee would be 196.00. no one could tell me if this was for both shots needed or for just the first one. i was told that once i made the second appointment they would tell me if i would have to pay again. WHO DOES THIS????? addition they took 2 customers that arrived AFTER me with NO appointment before i got my vaccination. when i asked the pharmacist about this i was told they were busy and everyone had an appointment! i kindly told her i was sitting there when they checked in and told the person at the counter they did not have an appointment. the response was oh! this is an ongoing issue at the moorpark pharmacy. very slow service, not sense of urgency. there were several people behind me that were also grumbling about the service or lack there of!! i have my prescriptions there as well and it took 11 months to get 5 prescriptions synced so i could pick them up all together even went in no less than 7 times to get this rectified even though i was assured each time i went in that the next pick up would resolve the issue. ended up requesting all new prescriptions from my dr and cancelled the existing ones. i will be switching to an online pharmacy so i do not have to deal with this ineptness. ive given it over a year but they can not seem to get it right!! very sad since i attempt to by locally.
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September 2021 by Lezlee
Very clean
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September 2021 by Err L.
The worst. Called and three times someone different picked up and said "Thank you for calling Walgreens, we'll be right with you." Then they'll place you on hold for 15 minutes and then end the call/hang up on you.
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August 2021 by Jon Z.
Riddle me this. . . . why would Walgreens schedule a COVID test @ 1:45 on a Sunday when the pharmacist has scheduled meal breaks from 1:30 - 2:00? I arrived at 1:40 for my 1:45 "appointment " and had to wait until 2:06 -- in my car, at the pharmacy pick-up window. Head-scratchingly unprofessional and shows total disregard for customer service. Two stars is for the pharmacist courtesy and speed once he returned. My recommendation is go elsewhere -- somewhere that values your business.
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June 2021 by Luis C.
Submitted my order to E.H. and promptly paid him. At first he seemed trustworthy, was a little turned off by the nasty reviews but decided to give him a try. It's been almost 2 hours and I have yet to get my order, at least he communicates back to you and doesn't ghost you but it's only to bash you for wanting your order. Anyone else please be warned don't fall victim to this scammer .
