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March 2024 by Richard C.
Half pepper, jack cheese, have Timberbrook cheese, have food in your store stock shelves.. I just moved here and Vons right up the street. Has you guys beat hands down! I'm never coming back
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February 2024 by Lynda M.
Super great deals here and customer service is awesome! The food is a great deal for members and ambiance is perfect.
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September 2023 by S A.
This location never has enough check stands open. You are forced to check out yourself because the person in front of you has 102 items. They usually only have 2 check stands open at best.
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August 2023 by Paul M.
The store needs to get his act together. Vegetable bins are empty no matter what time of day you go. Bakery goods aren't stocked with so much competition. I don't know why Ralphs would want to put the store on the back burner. No matter what time of day you go there's never a checker. They want you to use self check out, which is not my choice, but it's their choice for you.
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May 2023 by Lisa C.
High priced but a grocery store that is not! Learning that Grocery outlet and Aldi are not so bad. They do have helpful and friendly staff (Vance in Simi Valley meat department) and Jimmy in produce (Mission Hills produce department).
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April 2023 by Olive S.
I've been going to this Ralph's since it opened. Sadly, it has taken a turn for the worse. Clearly, they are trying their best to push out the employees who have been there for years. Always new faces who don't know where anything is, or anything about the market. The vibe of the store is a bit dingy and unwelcoming. While I hate to search for a new store, every shopping trip is becoming a dreadful depressing experience.
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January 2023 by Matthew P.
This store and the nearby Simi Valley Ralphs' seem to be suffering from shelf price tags that magically disappear. On a recent visit, I counted at least 22 different items with no shelf tags. This is particularly true in the produce department where a slew of different fruits and vegetables were totally devoid of shelf tags. If they can not manage to maintain accurate and visible shelf tags perhaps they should be asked to go back to individually pricing each and every item with a sticker like back in the 1970's.
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October 2022 by Romina M.
Shame on Ralph's management!!!You advertise special low price, get people to your store but zero inventory. They advertise Tri Tip for 4.99 per pound but have nothing on shelves and can't tell you when they will have it in stock.
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October 2022 by Patrick E.
I came in a few months ago to return a box of light bulbs. I approached the guy in the photo named Mike who, from the get-go, was combative in tone & I asked if I could make a return with him. Upon handing my receipt and the box of lightbulbs (which was within the return window), he immediately began questioning me about why I'm returning it to his store as opposed to the store where I'd make the purchase. I just happened to be in the area, but instead of succumbing to his unprofessional questioning, I asked if it were against Ralph's policy to return, which he said it isn't. So I asked why he's questioning me, and he said because I'm coming in at night trying to return an item to a different Ralph's from which I'd made the purchase. Taken aback by his blatant interrogating and lack of a legitimate reason to be questioning me and treating me like a criminal, I asked who the manager is and he said that he is & that he's not going to process a return (still never got a clear answer as to why). Frankly, I wouldn't be surprised if there were a racial component to his handling of the situation - his suspicion of me from the moment I'd approached was quite telling, from his aggressive tone from the moment I approached to even process my return simply because "it was night and you bought this from a different Ralph's in the area."
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September 2022 by Karen S.
Ver yumy milk (go well with pb and j) girlfriend bought milk taste much much better veryY yum
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August 2022 by Benita R.
Went to Ralph's to pick up a few things. All of the bags of regular salad looked old and brown although the "use by" date was current. This isn't the first time I've encountered old produce. Very disappointing.
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August 2022 by Ruby P.
rude staff and some are creepy. One older staff member tried to hit on me when I was minding my own busines. Gross.
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May 2022 by Shaheen H.
Long time waiting at the deli every time. Produce never looks good. Meat department is so limited. Also go look at other Ralphs stores. They all carry more and provide better service and quality. Kroger who owns Ralphs market choosing political sides and focusing on mostly alcohol sales made me boycott Ralphs for good.
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December 2021 by T H.
I just wanted to say that Brenda is the best cashier! Every time I'm at this Ralphs, she is helpful, sweet and always makes me laugh. I really like this particular Ralphs, but I will always go to this store because of Brenda.
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September 2021 by Ally H.
Store was clean and staff was friendly. I wish they had more options. They have a very tiny bit of everything.