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November 2022 by Paul Figueiredo
Correct your hours!!!!
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February 2022 by Maggy G.
Trash. Came in to get cash, the manager said no one could help me because she has no tellers. I told her i dont have my ATM card if she can help me herself. "Again i dont have any bodies here." Useless
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January 2022 by Evan Aldrich
Stricktly to do with the automated call in system... very difficult to access a real person. Pretty poor for such a huge business. No excuse.
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December 2021 by Daisy G.
Bank of America is so trash first of all let's start with my first issue of just this week my checking account is supposed to decline charges that overdraft if it isn't a subscription. The account got over charged this week for a purchase from a store not subscription. The last time I set up this account with a team member they assured me many times that my account would not be over charged, but it did. Second issue with this bank this WEEK is I called to get information on my credit card they were useless to me, did not help whatsoever. They transferred my call to another department and it was a stupid machine for a very urgent matter. The machine proceeded to hang up on me after about 10 mins of being on the line. This isn't the first time my call has been dropped on here. I called the bank again, they could not directly transfer me to someone who could help me with an urgent matter. How useless what kind of customer service is this when you have peoples money. Definitely will be closing at least my savings account with them because I know that's how banks make money their customers, hit them where it hurts. Such bad customer service god do not recommend
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October 2020 by Chris W.
So I come here often for work. I often get quarters for laundry. I have previously asked for bank rolled this time I once again got suckered by a pre rolled turned in customer roll. See photos I was shorted 1.25 because I received a good time token, rupees, and a nickel