“It's my first time driving a truck/can and using U-haul. It's a great experience. The process was smooth, people were helpful. It was not too hard to drive an automatic. Overall, it was a great experience. I saw many accessories in the store. I might use them next time.”
“It was my first time renting a U-Haul truck, and this particular location was so convenient! The gentleman named Mark was so helpful with me and patient, and I will gladly come to this particular location again if I ever need another truck!”
“Corey, the business manager, did a great job from start to finish on informing/recommending the right trailer hitch setup for our Ford Escape, which is def not a workhorse. He allowed us to drop off the car early and they finished before the pickup time he gave us which was perfect! Corey made sure our set-up worked on a trailer before we were told to pick it up -- and then was pleasant and agreeable when my husband requested it be connected to a trailer (a second time) so he could see & confirm everything was good to go in person. Perfect service. Organized yard and store. A+++++ all the way!”
“Justin provided excellent service. Answered all questions, processed the paperwork efficiently, conscientiously inspected the hook-up, and handled the return with no problems.”
“Worked with Joe, personally to rent my one way truck with an auto-transport.
He and the team were extremely professional, helpful, not rushing, and explained everything very thoroughly.
After several military moves, this has been the best U-Haul team that’s genuinely helped and provided correct information.”
“Went in today to get some paint samples made and the paint counter employees were great. Got in and out pretty quick and the prices were fair. Overall a good Home Depot. i have been a customer for years and never had a bad experience.”
“I've been shopping here for I would say 28 years I'm a 60 year old distinguished lady from Simi Valley and I met with the manager here Joseph,He is amazing he has excellent customer service and Christian, he has excellent customer service,they took care of me today. He Listen to what I had to say, and literally got me everything I asked for and help me, perfect and also held the door open for me when I was leaving and coming into the building I also enjoyed talking to Jorge, they are an amazing team.”
“Fabio is awesome! He always does a thorough inspection and is so friendly! I was running a bit late one time because I didn't realize their hours changed and he was so kind about it! I've seen him interact with many customers and he's great!”
“Awesome customer service here at the Moorpark location. The girl in the office is always helpful when I forget my pin number to access the gate entry and is always helpful with my questions.. Interactions are accommodating”