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February 2024 by David Lembo
U haul associates very helpful to me with info on my upcoming move.
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February 2024 by Joshua Merl
Woman who reserved my truck was extremely professional, empathetic and helpful. Same with the man who helped me return it.
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January 2024 by Ivy English
That $20 deal became over $80 quicker than unexpected. The staff there were friendly and helped us check out the truck pretty quickly. The self-guided system for returning trucks is not my favorite and I had to call the helpline but it got the job done.
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January 2024 by Irma Short
Went to get a truck, got one and was out of there in 15 minutes max. ?
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January 2024 by Karwan Authman
Great staff and great service
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December 2023 by Matt Taylor
Incredible uhaul location. Good equipment and supremely helpful staff.
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November 2023 by Fevzi Karavelioglu
Booked online and picked up a rental pickup truck. It was only $19.99 plus 70c per mile driven. The people at the counter were great, quickly went through the process and I was on my way without much delay. I opted to get full insurance coverage. The total cost was less than I could have rented an economy car for a day. My only issue is the fuel gauge of the truck, it showed little over half after I put in over 10 gallons. So I pumped more. Then the fuel gauge jumped to nearly full.
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November 2023 by Heidi Hurst
Daniel and Thomas were very helpful and polite. They made our move less stressful. Definitely use this location.
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November 2023 by Bret B.
Ordered truck online for 730 am pickup verified driver and all on app. Get to location equipment not issued. 30 min phone wait. Still waiting. Umtheybdont care. 3 movers being paid to sit around while we sit here on hold waiting for an agent who isn't even in this state. Garbage customer service. I'll be sending a bill for my time wasted. People- quit letting businesses get away with thus unacceptable behavior
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October 2023 by Josue Navarro
Staff was very helpful. Rental went very smooth. Definitely recommend this location
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October 2023 by Brittany O.
I had scheduled to have a hitch put on my SUV and unfortunately they had to change the appointments a few times but the manager was great and helped me find a time that worked with my schedule, even if it was outside of the hours that they normally do the hitch. They were very accommodating and did their best to accommodate my schedule and my frustration, not at them, but the situation. They also did a good job with my hitch. No complaints. Thank you!
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September 2023 by Zach Prater (zprater1)
The trailer I rented performed well and safely transported my items for nearly 1000 miles. However, the initial experience was less than satisfactory. The staff member assisting me didn’t initially address my concerns about a potential overinflated tire. Only after my persistence did he check the tire’s psi and ultimately I pushed him to swap it out for a different trailer.It was odd and unprofessional for him to approach me with headphones in and remove them only when I posed a question.Furthermore, the covered trailer I received was unclean, with hair scattered across the floor, suggesting it had been used for hair cutting or something of the sort. A thorough cleanup was definitely missed.Despite these issues, I’ll likely use U-Haul again due to its convenience. However, I’ll need to be more vigilant during the inspection process next time.
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September 2023 by Patrick Culver
We arrived five minutes before closing and had the car off the trailer in three minutes. The attendant was at first, ready to charge us and close, then saw we were hustling and helped. Good man. Good company.
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September 2023 by Jade Burke
Fairly good service, location is kinda odd. I rented a truck and they responded quickly but asked us for proof, etc. very early in the morning
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September 2023 by Barbara B.
We had excellent service at u-Haul Del Monte, Monterey. Professional services, friendly and understood our needs. Provided thorough explanation and guidance on use of equipment. Manager Alfredo is excellent.
