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January 2024 by john young
This is how car repair/maintenance should be ! Everyone in this shop is knowledgeable and professional. On top of that, quite fair as to pricing. If youre lucky enough to discover this place, go no further!
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January 2024 by Tom Setliff
Frank is a very honest and good mechanic.
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January 2024 by Stephen Astafan
I needed to have the motor mounts replaced on a higher end Audi, and it’s tough to find local shops that are either willing, or competent enough to do the job on a German car. Frank and his team got me in and out quickly during the holidays, and provided expert technical and customer service. They also saved me $3000 compared to a local dealer.From basic maintenance, to more complex jobs, or vehicle upgrades you don’t have the time or tools to do yourself, Susi Auto Repair are a honest, fair, and talented bunch. Highly recommended.
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December 2023 by Karwan Authman
Professional place and honest
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September 2023 by Whitney Smith
Susi Auto took the time to explain the issue with my Acura after my secondary fuel pump failed. Frank, the owner, was incredibly patient with all of my questions. Great customer service and they were both thorough and honest. You do not typically get this type of care with other repair/dealer services.Service: Electrical repair
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February 2023 by Kathryn Loomis
Best service on short notice to prep my older car for sale. Would definitely come back!
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September 2020 by j i
Very attentive to servicing the car and client. Great service and great guys to work with.
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September 2020 by K Fine
Susi Auto Repair specializes in Audi repair, as well as other high-end brands too. The owner is very accomodating. They usually are by appointment (because of high demand) but since our case was an emergency (brake pads) and we were travelling elsewhere after a short stay in Monterey, they accepted us to be serviced. They did a great job too!
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April 2020 by Yvonne Leavitt
The quality of work, attention to detail, and stellar business practice here makes it so I won't take my vehicles anywhere else. Unless Frank tells me to. His high level of integrity is uncommon in humankind, and it's truly refreshing to be able to entrust our family cars to someone honest, who cares.
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February 2020 by Paul Ohran
Frank and Ryan are extremely knowledgeable yet talk to one in understandable terms. They really take great care of my car and I wish I had found them years ago. Highly recommend them.
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February 2020 by Raymond Direen
They did great work fixing check engine light issues and even saved me by catching other potential big problems. Transparent and fair prices with a friendly demeanor! Thanks!
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February 2020 by joanne imai
Very attentive to servicing the car and client. Great service and great guys to work with.
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January 2020 by Laura Levin
I had an incredibly positive experience at Susi Auto Repair! When my car suddenly started freaking out, they were able to diagnose it the same day. I had recommended some things I wanted to have done, but they actually talked me out of procedures that would have been more costly for me since they were unnecessary. Furthermore, they contacted my Toyota dealership directly and figured out that the exact problem I was experiencing was covered under a recall. This was another opportunity for them to make extra money, but instead, they showed an incredible amount of integrity and amazing customer service in the way the whole situation was handled. I recommend them wholeheartedly!
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December 2019 by Trina Carey
Susi Auto Repair specializes in Audi repair, as well as other high-end brands too. The owner is very accomodating. They usually are by appointment (because of high demand) but since our case was an emergency (brake pads) and we were travelling elsewhere after a short stay in Monterey, they accepted us to be serviced. They did a great job too!
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December 2019 by Kelly Lewis
We were Glamping in Big Sur. We headed up to Monterey to check out the aquarium. We are almost to Monterey and my Volkswagen Cabrio started to cut out. It died at the stoplight. I managed to barely make it to the Shop. It was a Friday around lunchtime. Frank said he would look into it. I was thinking I would have to rent a car as we needed to get back to Big Sur and then on home to Morro Bay. We left the car in Frank’s capable hands and Ubered to the aquarium. When we were done we walked back to Frank’s shop. He had MacGyvered our car and it was no longer cutting out. We made it back to Big Sur, celebrated our one year anniversary withTwo more nights of Glamping. We made it home without a hitch! Frank saved our one year anniversary trip. I know any other shop would’ve told me to come back next week but Frank handled the business and we are so grateful! Thank you Frank!
