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November 2023 by Imaan
This shop says everything you need to know in the name lol. They have sea otter shirts. In my opinion, way cuter souvenirs than the aquarium itself. Really love the Harry Otter stuff, it is frankly hilarious and adorable
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November 2023 by Jasmine Verstappen
The store has charged me twice (creditcard and Apple Pay)! I mentioned it right away but they wouldn’t believe me.I really would appreciate it if they would call me (like they said) or send me an email.
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June 2023 by Sakis K.
Coolest otter themed store around, gotta love the otters, we got three shirts and a magnet prices ain't bad
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May 2023 by Shannon W.
Cute and original tee shop. Got two tees to wear immediately to the Monterey bay aquarium. Tees for all type of fan cultures: Harry Potter, Beatles, hooters etc. $25 each but good quality & unique.
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May 2023 by Kathy
Terrible!!!! I never seen someone be so mean to a child. I was so disappointed at the way the treated us as visitors at this shop.
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April 2023 by David Gardiner
You otter swing by and check this place out. It's OTTERLY adorable. They have 2 sister stores in case you want to visit an otter one.
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January 2023 by Kenneth D.
This store has better Otter merch than the aquarium that is known for Otters. I loved the variety in designs and friendliness of the staff!! I usually have a hard time finding Otter merch i enjoy and will actually buy but i easily could spend more than 100 bucks here and still want more
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January 2023 by Michelle V.
Super Cute! They have a little something for everyone and the lady who runs the store is really sweet!! She'll give you a free reusable bag and 10% off of merchandise at her other stores when you spend more than 75$ Loved it in here
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December 2022 by Sergey Zayats
Great place for otter souvenirs
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December 2022 by G Man
Honestly, the store is nice and the products are cute… but when the staff says they close at 6:30 and you arrive at 5:30 to locked doors and a staff that just ignores you… that sucks.
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November 2022 by Geoff Poss
Honestly, the store is nice and the products are cute… but when the staff says they close at 6:30 and you arrive at 5:30 to locked doors and a staff that just ignores you… that sucks.
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October 2022 by Claudiia M
Cute little store. The Hairy Otter caught my attention ? lots of cute souvenirs and great selection of clothing.
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August 2022 by Laura S.
Really disappointed 9 yr old grand-daughter saved and saved to by something special on our trip. She found a glass jelly fish which was priced at $32 at Sea Otter then we went to another store on Fisherman's Wharf (high end rent store also) and the same glass jelly fish was $16 soooo won't be shopping ever again at Sea Otter Shirts....way over priced.
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August 2022 by P Sam
Cute shirts but terrible customer service! It belonged to a chain of stores that offered 10% off if you shop with their other stores. Initially shopped at Sharky's where we were told to just show the receipt to avail of the discount. Went in to Sea Otter's and bought $128 worth of merchandise. The 2 girls at the checkout were talking and were oblivious of my husband and I. Hubby finally said something and that's the only time they paid attention to us. I mentioned about our discount and showed the clerk the receipt from Sharky's and said she's going to process it. When transaction was over and we looked over our receipt, the discount wasn't there. She said she forgot to put it in but we can still use the discount in "another store."And the other clerk unapologetically uttered, "It's just tax." Looked like they were used to this kind of interaction and dishonesty.Husband and I decided to just let it go for the sake of the other customers who were waiting in line.I believe this is how they operate because when we asked to cancel our purchase the clerk unempathically said she can't. The store doesn't do refunds, only exchanges.I'm warning my family and friends about this unscrupulous business. This business with this kind of employees doesn't deserve our hard earned money.
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July 2022 by Sheri Miller
The older lady cashier was very rude. Store wide open in front, no one was around. I was about mid way though store and was looking at items. She was standing behind counter and said that she closed. She would only check me out for the two items I was holding. I was not allowed to look at anything else. When I asked why the doors were still open she said that she had the right to keep doors open because she was hot and waiting for someone. Wow.
