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November 2023 by Carrol Barrie
Very professional, provided excellent service. Excellent results. This was not my first time dealing with Robert & his company, I have always been very satisfied with his companyService: Auto body & trim repair
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October 2023 by Janet Pleger
First of all, all the people I met are so friendly and helpful! George, who was assigned to my car was great! He kept me up to date and informed about the progress on my car. No surprises! When I picked up my car, it looked like it was brand new! Clean on the inside and out. I definitely would recommended CARSTAR if you have the unfortunate need for auto body work! They're great!Service: Auto body & trim repair
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October 2023 by Kevin Nguyen
George and the rest of the CARSTAR staff were fantastic. They were very thorough as they walked me through every step of the process so I knew what to expect and always felt in the loop. Going through an accident and having to deal with everything that goes with it, the attention to detail and service that CARSTAR provided to make the matter so smooth and nearly effortless was much appreciated. Would highly recommend.
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September 2023 by Mallory Brown
I would definitely recommend Carstar Roberts. Professional, friendly, and totally competent to provide incredible service. The repair to my car was impeccable. I would only use Carstar Roberts.Service: Auto body & trim repair
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August 2023 by Jim Nakashima
USAA has finally began to return to the Quality Service they have been know For. Roberts Auto Repair CARWORKS deserves their 5 Star Rating. They are not a factory repair shop, they care about the Customer and his Vehicle. They use no Shirtcuts, they do it right the first time. They communicate, they are available, and keep you up to date. They are a Class Act and I applaud USAA for finally getting a company after Covid that keeps their word with integrity and honesty. Kevin, the USAA REP was thorough and very straightforward. The owner made sure every car that left his shop left with everyone’s Satisfaction. Thank you.
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August 2023 by William Ashby
This is the place that none of us want to go! But when you need their service, I think they’re the best in town. I’ve had three cars there this year. (?). They’ve done great work they keep in contact the cars been finished on time and everything’s good so great company.
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August 2023 by Diego G.
They did a okay job. There better places to go they messed around with things that they didn't need to. they f***** up some lights and other accessories that i had installed they think that i have the time to go back to get it fixed . I don't recommend it.
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July 2023 by Mr. Ed
I was skeptical when I brought my car here because this was pushed by Geico. But I was pleasantly surprised. They were very professional, fast and the work looked good. They made it easy to pick up and return the rental car too!Services: Painting
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July 2023 by Bryan William
Amazing experience! Top notch customer service. Kevin was very professional and took a lot of time explaining the repair process and what would be done to my car. The repairs were finished before the original quoted time estimate and I even got a nice tour of the facility when I had to retrieve some items from my car while it was being repaired. Thank you so much for a flawless experience!
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July 2023 by Lauren Allen
I had a wonderful experience with Robertt’s Collision. The process was efficient, and according to plan. Everyone was very professional and my car is as good as new. Loved having my car returned cleaned inside and out. I highly recommend based on my personal experience.
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July 2023 by Julie Esslinger
Roberts autobody took great care with all repairs on my vehicle. Five stars for Kevin, he was very helpful during the week long process. Top notch auto repair shop!Service: Painting
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July 2023 by Nick Hickman
The customer service was amazing! Free shuttle home, kind employees, fast and quality repair work, you name it!Service: Auto body & trim repair
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June 2023 by Lynne Keast
CARSTAR Robert's was very responsive and helpful when I called them about performing repairs on my car through an insurance claim. They scheduled an appointment right away to give me an estimate and talked me through the process of getting a rental car and working with the insurance company. They also quickly uploaded the estimate to the insurance company along with photos of the damage to my vehicle. They performed the repairs in a timely manner and did an excellent job on the repairs.Service: Auto body & trim repair
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June 2023 by Larry Lycett
It's never a good time when your car needs bodywork but I can honestly say that my experience at Carstar/Robert's Collision was exceptional. Matt kept me informed every step of the way from estimate to completion. The car was finished better than new. 5 stars is not enough for the level of attention to detail the whole team put forth!
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May 2023 by fabiomti
I checked in my Mitsubishi Outlander 2020 on FEBRUARY 13th to repair a headlight and scratches on the front bumper (no engine, just minor body repair). Today, APRIL 25th, the car is still not fully repaired. The manager doesn't answer my calls and doesn't call me back. This is totally unaceptable. I really hope you find my record and solve my problem now.
