Rory and Beatrice are top-notch professionals in customer service. Fantastic communications, quick service, high quality repairs and maintenance. Trustworthy experts in auto repair and service!
August 2024
Great customer service and performed work on our car very efficiently! We will definitely return!
August 2024
Great service from start to finish! Rory at the counter was very friendly and explained everything clearly. They did a free complete inspection. He called a few hours later with the diagnosis and estimate. The work was done quickly and he called to let me know. The price was reasonable. I always take my Toyota RAV4 here... read full comment
Pacific Motor Service is a family-owned automotive maintenance and repair company with a focus on providing world class customer service for the Monterey Peninsula. We make maintaining and repairing your vehicle convenient, with online scheduling and shuttle service as well as providing free rental cars for major repairs. Our staff has technical expertise to diagnose and repair all major domestic, Japanese and European makes and models. Pacific Motor Service emphasizes the importance of effective communication and client engagement. We have an exceptional capability to meet clients where they are; providing clear, articulate descriptions and explanations, we transform difficult to understand information into actionable knowledge.
