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June 2024 by Matthew Arnold
Excellent service and unbeatable price. Highly recommend. They changed a full set of tires quickly and were attentive to any questions I had. I will be back and will recommend all of my friends here!
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May 2024 by David Johnson
Best service an prices. Thanks
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September 2023 by Kelly A.
This business is crooked. They say that they fix things that aren't even broken. When changing parts, they use old parts and overcharge. Rico is so conniving and whem confronted he just says "sue me". Do NOT go here ! I wish I could rate this crooked business with a negative -5!
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August 2023 by Linda T.
I went to New United Auto to see Rico based on a recommendation from a few neighbors on Nextdoor. I was having what I thought was issues with my transmission. Rico never gave up, tried multiple things on his own time and dime, until a solution was found. I can't say enough about how nice these guys are. I would definitely recommend them!! I will definitely be taking my car back there again. I have a 2008 Mazda, and I want to keep her running, and I know this place will help me do just that.
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July 2023 by Biff Lowman
Fair prices but the worst experience I've ever had with a mechanic. Had a tire that I ordered online delivered there. He put it on, but the tire sensor was broken when I picked it up (can't say for sure that he broke it, but it wasn't broken before). I ordered a new sensor, had it delivered there by UPS, he signed his name for it upon delivery, but when I showed up a couple days later to have it put on, he couldn't find it. He ordered a new one, promised me that it was the same sensor, so I went back for the third time to have it put on. He put it on and said it was good to go, but it turns out he put the sensor on wrong (the washer has to go on the outside, not on the inside on top of the seal), so my brand new tire was flat by the time I got home and the wheel had cut the inner tire, completely destroying it. Wasn't even a week old. Finally took it to a dealership; they said the sensor was an off-brand sensor AND wasn't reset, which is why the sensor light will never go off (this guy said "drive it 20 miles, it'll go off"). They immediately identified that he put the sensor on incorrectly because the second brand new tire they put on wasn't holding air, which they noticed before I drove off and ruined it again. A waste of several hours and out $120 for a brand new tire. Guy's a joke. Not to mention he never called my wife when the sensor was put on because "he got busy and couldn't call her." Avoid.
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April 2023 by Diana D.
Rico is the best! Extremely reliable, knows his stuff and always available to help! Best pricing in town! Won't go anywhere else!
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March 2023 by Julia Rust
Would definitely recommend this auto shop. They were able to identify the issue, get the part delivered and switched out within 40 minutes at a very reasonable price.
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December 2022 by Thomas A.
Always great service! Never a disappointment in over 12 years. Reliable and friendly.
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August 2022 by Daniel Q.
Said I needed a new front end on my truck, quoted x amount- was over $400, fine. Then tire wore out same as when I took it in. He said he would change out tire gave run around. Done with my business here
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July 2022 by Grace Kier
Rico and his team did a great job with my car and preparing it for a cross-country road trip. They were thorough, affordable, and very professional.
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March 2022 by Ignacio R.
Mr.Rico and he's crew are awesome! Mr.Rico helped me in all the issues that I had with one of vehicles! He's always their! Great Customer service! Thank u!!!
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October 2021 by Daniel B.
My go-to place for tires! I've had several sets of tires installed here, usually through Tirerack.com. Rico and his crew do it right! If ever I had an issue he is all over it and makes it right. I even accidentally ordered the wrong size tire one time...was able to return them and get the correct size...no problem. Check them out!!
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August 2021 by Shawn S.
New United Auto is amazing. I've been a customer for years. They are honest, communicative, thorough, and will always come up with a solution. Ask for Rico, the owner, he's a great guy and a straight shooter. It's very rare to find an honest auto shop, and this is one! Highly recommended.
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June 2021 by Jason Veile
They always do quality work
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May 2021 by Naomi Breshears
Great work, good people working there, couldn't be happier
