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December 2023 by Andy Stewart
Rebecca the manager couldn't have been more helpful during our visit there, she put herself out to make sure we got everything finished and dry. Thanks!
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November 2023 by Miles Martin
37% of the machines, including both large washing machines, are currently OUT OF ORDER and it has been like this for way too long ! The lack of working machines hampers the ability of the business' employees to perform fluff and fold services and causes tensions amongst the other patrons just trying get their laundry done in a reasonable amount of time You roll the dice when you choose this laundromat.Why the owners don't spend some of their profits on getting the machines fixed is beyond everyone who comes there.I feel sorry for the employees there who are constantly having to apologize for having so many broken down machines !!
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November 2023 by Freddie Marsh
Really like the laundry mat they're always willing to help I've coming for years already. Very friendly staff Alex, Bonnie and Tobi the rest of the crew are very helpful.
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November 2023 by Freddie M.
I really like the laundry mat they're always willing to help. I've been coming for years already. Very friendly staff Alex, Bonnie, and Tobi, the rest of the crew are very helpful.
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September 2023 by Christopher Fairchild
Half the machines are out of order, a handful more work poorly. Sure, there are machines that work well, but now those are designated as employee use only.Speaking of the employees, some of them are fine... but there's one who is just the absolute worst. Clearly hates their life, so they want you to be miserable too. You'll know them when you see them.Unless you like pulling damp clothes out of a dryer after two hours, go somewhere else to do your laundry.
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June 2023 by shane snyder
Largest dryer I have ever seen in my life. Has your clothes done literally in a matter of minutes.
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May 2023 by Ken Blasko
Out of order = should be out of business. I can only speak for the self-service aspect of the business - it’s unacceptable. Many machines out of order, particularly the dryers. Staff attendant ‘helpful’ at a low level, barely looking up from folding clothes. Surrounded by a cute food market, bakery and taco joint, this business doesn’t belong - avoid it.
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May 2023 by Shannon Bishop
It's my theory, not proven, that they have drastically reduced the water amount per load based on my clothes coming out of the wash with dry spots throughout both times that I have been there. AND it is also my theory, only speculation based on my experience, that they have set the Hot settings on the dryers to more like warm because you would think those clothes that come out of the washer barely damp would dry in 36 minutes on high. You'd be wrong in you're thinking, like me.
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May 2023 by Daniel Emr
Danielle, the manager, was a huge help as I'm a laundry rookie. The facilities were clean, and the machines were commercial grade. What I thought was a two-load wash, easily fit into one of the commercial washers and then dryers. I highly recommend Monterey Express Wash, and a big thanks to Danielle for her professional and friendly help!
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May 2023 by Matthew Adams
Usually staff is helpful, but last time I went she had me use the card myself, which would have been fine, except I was having trouble getting it to work, and rather than simply putting her phone down and helping me, she scoffed and didn't lift a finger. Lady is about 50-60. I gave her my money, and expect to be treated like a customer. She fawned over the guy in military garb, making small talk with him and doing whatever on her phone. My IQ is not your concern, lady, my money and my reviews are. Get your priorities straight. Still giving 4 stars, cause this was the only time I've had an issue. (Lotta broken-down machines they need to fix as well, actually. Half of their dryers weren't working)
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April 2023 by Phillip D.
Who would go there? Even all these rich people know they're horrible human beings unless it's the young attractive lady that's always amazing! I've been there at least 10-20 times and most are rude, and it's really expensive and nothing works; oh, and they treat you like crap. I know it's in a great location but these people are evil; and I mean evil! Please don't give them your money even if you have to go to Seaside.
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April 2023 by Roxann Reyes
Good place to wash blankets… can do 60lbs load. Prices are competitive enough. Parking is difficult… the lot is always full.More than half the dryers are in disrepair. Many “eat” your money and they do NOT do reimbursements. Must “leave a message with the manager” to get money back. They will however start a new, working dryer for you with 36 min on it. But working dryers are few and far in between… spent an extra 45min of my day waiting for a dryer to open up.Attendant/staff is a bit judge-y and emotionally erratic. Must sweet talk them into helping you or threaten to call manager or leave bad review. Hence, my bad review. WILL NOT BE VISITING AGAIN.
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March 2023 by Brian Beeler
Prices are high but the loyalty card makes it worth it. Problem is that most the dryers are broken all the time and the large washers and some dryers are always being used for the shop's laundry services. Also the app they use is never updated because it does not account for broken machines so you don't accurately know how busy they are. I've wasted my time a few trips and won't go back.
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March 2023 by Steven M.
Half of the machines were not working, and the few that were are 12$ not really worth the trip.
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February 2023 by Garry Potts
Clean, nice and convenient laundromat with a pleasant attendant and a market/coffee shop next door.
