My wife and I had a great experience when we dealt with Matthew Irving, who is a personal stylist at Macys in Monterey, Ca. He was friendly, engaging and especially helpful. If you need help and want a great experience and personal service, then ask for Matthew.
December 2023
We arrived at 848pm on December 26, 2023 and they were already closed. This is false advertisement and not good customer service. They also locked customers in the building which is against the law and unsafe! Managers need to be written up
January 2023
Beautiful store. Just didn’t have a vast selection of clothing.
