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October 2023 by FAITH IN God
Managers are horrible and harass their drivers on a daily basis. I could see why drivers keep quitting. I am going to take my complaint to the main headquarters and let them know how things are being run at this location.
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August 2023 by Julie Nix Quevedo
Employees are great, attentive and available. They have all the shipping supplies stocked.
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December 2022 by J. Murphy
I was at home with the lights on to the rooms facing the street and all of the front porch lights on when I received an email that they tried to deliver while I was home and waiting for the package. There was NO ring at my door and NO attempted delivery notice on my door. This is a lie! Nobody ever came to my door or up the driveway. As soon as I received the email about the false delivery attempt, I called FedEx and they would not send the driver to return. I would go pick up the package myself but wait - the package is for my car part so I can't drive there to get it and I have a mobile mechanic scheduled for 10 AM this morning. I will provide an update if they get they deliver package here early enough but until then, I cannot give them a higher rating. I have had problems with there driver before and I am extremely dissatisfied.
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November 2022 by Local Girl M.
The FedEx driver never bothered to come up the driveway much less to my front door but I received an email that stated "We made a delivery attempt: 11/15/2022 05:38 PM. Delivery will be attempted again on the next business day." but I WAS HOME with all the lights on facing the street and all the lights on at the front porch waiting for the delivery! They never rang the door bell or left a note (which is expected) - they just failed to stop and lied about it. I am waiting for this package to get my vehicle repaired by a mobile mechanic. I called last night as soon as I got the email and Customer Support was "really sorry" but totally unhelpful because now the package is once again out for delivery with no timeframe other than before end of business day. I would just drive and get the package but wait - I have no working vehicle so I can't. This means my mobile mechanic cannot schedule a time and I will probably have to rent a car to attentd my medical appointments. I spoke with a FedEx Rep. last night but they said they cannot send the driver back and I would just have to wait again until tomorrow. So I called this morning to try to get a morning delivery but the FedEx phone tree only cuts you off and will not let you talk to a real person - so that sucks! I cannot be more frustrated and angry at FedEx's poor service and would NEVER use them by choice!
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October 2022 by Aimee H
I went to go ship part of my bouquet after my wedding. The worker went above and beyond. She got everything I need to keep the stems wet and helped me repack the box. All the staff were friendly when we first went inside.
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October 2022 by Aimee Esget
I went to go ship part of my bouquet after my wedding. The worker went above and beyond. She got everything I need to keep the stems wet and helped me repack the box. All the staff were friendly when we first went inside.
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September 2022 by C H
Shipped sensitive government documents overnight. Package was marked as delivered to a non-existing human, everyone in the building where it was supposed to arrive is looking for it, no one has seen it. Of course to top it off FedEx blocks their customers from being able to contact someone who is actually on the ground, someone actually works in this office. FedEx is TRASH. Never using them again. Taking all of my business to DHL and UPS. Shame on you!!
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September 2022 by Chris Whitlow
My package required a signature. But nobody ever came to my door. Driver said they attempted to make a delivery at a time when I was home. 100% false. And now my package will get sent back. TERRIBLE. This has happened before.
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August 2022 by C. E.
Many dropoffs there over the years. Rarely a line and since my packages are pre-labeled it's very quick drop and go.
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July 2022 by m hastings
Person at counter was very helpful.
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May 2022 by mike danielsen
Fast, friendly fedex location. I use this place all the time. They are always friendly and helpful.
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October 2021 by Patches! Lopez
Like it even if I think its pricey and it gets there so thank u
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July 2021 by Robert Sherer
I like when the initiative is taken. My needs were met and I nicely asked if I didn’t mind having more than one in the service counter area.
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June 2021 by GURDISH K
Very poor service. Employee doesn't know how to find 3week old transaction. She Need more training.
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December 2020 by Teagan S.
I am sure if this place is slammed it is not a great experience, but I just had the most pleasant experience with Beth. She helped me get the best rate and ensures that my packages would get there in time for the holidays. She was kind, personable and worked quickly, all of which was so appreciated. Thank you to Beth for being an incredible essential worker!
