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April 2024 by Douglas Ferguson
Came in with a drivable leak problem in the afternoon. Quick check to see if my car is safe to drive then given appointment for 8am next day even though Bay Automotive was busy. Next day got phone estimate within 2 hours of bringing it in. Work completed well done by end of the day. Total charge came in below the estimate. They did some complimentary adjustment such as on side mirrors. Also advised on two safety related repairs and DID NOT make any attempt to sell those or more services. Dan the owner and Shannon the office manager answered all questions. Skilled and professional. We are not a big bucks Ferrari owner but an ordinary family with a 15-year-old American car. This shop is worth driving out of the way to this small family-owned repair service near Naval Post Graduate School. Easily reached via Del Monte Ave, Freemont St. or Hwy 1. Deserves 5 plus stars.
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March 2024 by Ivan Meza
I went in there for a smog check. The staff was very professional and friendly. Despite having issues with the DMV server, they were able to process the smog check. 10/10, would recommend +1 for having a super cute doggo!
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November 2023 by DBF Carmel
Love this garage - nice, honest, timely, with a great mechanic. Feels pricey at times - but when you trust the work being done - it doesn't seem to bother me. Definitely my go to place!
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September 2023 by Aaron G.
This family owned business is awesome! Integrity, experience! You can trust Dan/Shannon and their crew!
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June 2023 by Andrew Fox
Fixed my brakes lightning quick and had great customer service.
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June 2023 by Janet Leonard
I was in the area for a conference and my low tire pressure light came on. Drove in and Dan stopped what he was doing to assist me . Such friendly service. I was able to get back on the road with confidence. Many thanks to Dan and Bay Service Automotive!
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April 2023 by Blake
Very attentive and quick!
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February 2023 by Darrin Tinsley
I brought my car in for a misfire. I pretty much knew it was a coil. Bay Service confirmed this but before I spent money on the coil they did a compression test and determined that real problem was I had a cylinder going out. This helped me save a lot of money in unnecessary repairs.
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November 2022 by Linda Feher
Service is great, fast, and very knowledgeable. Have trusted them for years.
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September 2022 by Allison M.
The owners and staff here are very kind and honest. They did an excellent job at fixing up my 03 Rav4 and their prices are reasonable. Thank you!! Bay Service Automotive is a great family owned repair shop :) I plan on brining my car back for all future repairs
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September 2022 by Ariana Pinto
Went in for a smog check because the DMV required it. I called before hand to see if I needed to make an appointment and I was able to get one the day I called. As soon as I walked in the owner greeted me and was super nice. I would definitely come backhere to get other services done!
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February 2022 by Justin Devine
Great family company we bring all our vehicles here.
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November 2021 by david balderas
It was fast and friendly service affordable prices will come back
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December 2019 by Marlo Faulkner
Knowledgeable, caring professional service with reasonable prices.
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August 2019 by Paul
Thank you Pete, and Karen. I would definitely recommend Bay Automotive for excellent service and integrity.