-
July 2024 by shawn zhang
Always my favorite. Thank you, Staples.
-
July 2024 by Arnie F
I had a box to ship today and arrived around 2:30pm. Didn't get the employees names but all three were top notch! Great team to represent Staples! Two ladies and a gentleman helped out from entering info on the PC to confirming the label. Answering questions all throughout the process! ???
-
June 2024 by CW chow
The cashier was super nice. I'm recovering from a broken ankle, and the cashier pointed me to find my items quickly and also help me use the online price instead of the store price which saved me several dollars.
-
June 2024 by Carole Spencer
Quick photo copy of documents. Team very helpful!
-
June 2024 by unlistedmuse17
The staff is always friendly and attentive. I've never had an issue with shipping through UPS here.
-
April 2024 by Blake Auerbach
I went in for TSA pre check and had a terrible experience. My appointment was for 12:20, and I got there at 12:22. Nobody showed up to the counter until 12:25. Then the lady told me I missed my appointment because she needed to eat her lunch at 12:30 (which I totally understand because employees need their breaks). I realize that I was a couple minutes late and there is no reason for her to show me any kindness, but she was VERY rude and ruined my day with her interaction.
-
April 2024 by E Nario
Came to this location since it was near my school. Now I remember why I rather make the drive to the one on San Fernando Rd.
-
March 2024 by Angel C.
Had a horrible experience today. I went in and no customer service at all. When I found a worker, he was absolutely no help at all. I asked him what ink would work for a specific printer and he rudely replied, look it up, that's the only way you'll find it. Like really? That's the response you give a customer? Such a horrible experience. Let's not even get started with the overpriced items. The print center is the only decent thing about staples. For other materials visit your local target, much more affordable.
-
March 2024 by Ray Sanchez
Wednesday 7:30pm night 02/28/2024.
Walked in to this store as I had a family emergency and needed to make a phone ☎️ call and Call my mother as she was looking for me because my phone was disconnected.
There was a a young guy and girl that worked there and I asked to please ?? please ?? let me borrow a phone to make a phone call on speaker the guy just looked at me as asked the other female worker there.
The female worker tells me
"I'm sorry sir we cannot let you borrow our phone". I said but it's a family emergency plis plis just one ☝? phone call!!!!
She completely ignored me, this is so disappointing that I could have been in a life threatening situation and I cannot get just one ☝? one 1️⃣ phone call...had to go out to the parking lot ?️ to beg someone to borrow a phone like a homeless...
Plus they only have one ☝? door open to enter and exit. When they should have 2 working doors available to exit in case of a fire ? emergency or earthquake.
There is an extreme lack of safety orientation.
All I was asking was just one ☝? ☎️ call...
And it's sad the way I was treated and ignored. This store will be shut down soon!!!
-
March 2024 by Emily L.
Went in to get labels printed and worked with Oscar. He was absolutely helpful. I noticed he took care of each customer very kindly & professionally. The print & Amazon drop off area was super busy but he and his co-worker kept their cool and took care of everyone. While I was trying to get my labels set up on the Avery website, he even checked on me in between customers to make sure I didn't have any questions. I would definitely go back to Staples to get labels printed again. Thanks Oscar!!
-
February 2024 by L Ram
DO NOT ship anything from here. They will "lose" your package and blame UPS, even when it never got picked up. Extremely irresponsible when I brought it to their attention! They need to be held accountable.
-
February 2024 by claudia ibarra
I hate the fact that they don't have employees to help you one per section? Pls
They expect you to attend your self
-
February 2024 by claudia burrola
I hate the fact that they don't have employees to help you one per section? PlsThey expect you to attend your self
-
January 2024 by Jason Ramirez
Do not believe the lies that the Idemia Tsa Precheck tell you at this Staples location. The employee and what looked like a manager confidently told me that it will only take 2-3 days and the 60 days was for people with criminal history but when i called the actual Tsa enrolment number they said for most people it takes 60 days and 1 out of 10 people actully get it in 2-3 days. Now its 10 days later, my flight is tomorrow and i wasted the 80 dollars because the last time i flew was 4 years ago and dont have any flights planned in the forseable future.
-
January 2024 by Jane D.
Terrible service at this store, specifically the UPS Shipping and Drop Off section. Amazon recently partnered up with them for returns, but I don't think this team was ready for it yet. I had never experienced such blatantly awful customer service while processing a return anywhere else (Kohl's, Petco, UPS Store), regardless of the size of the return, as I have here. I was returning 24 items and Francisco very openly displayed his irritation about having to do his job today. He audibly sighed, grunted, and went so far as to question whether I genuinely disliked any of the items. I find it unnecessary for a Staples employee to pry into the details of a return when the reasons are clearly outlined in the Amazon app. He even proceeded to share that what he really wants to do is be a nurse, this is just for now. Okay, good for him, but for now this is his job. I don't necessarily expect friendliness, I know it's never genuine when you have to be at work, especially on a Sunday. I get it, believe me. I simply expected the transaction to proceed without him being so unprofessional about it, making the process unpleasant for both of us. I had never experienced this anywhere else. The employee could think what they want, but they never betray signs of any displeasure, they just scan away with a straight face, as it should be because it's their job today. I even purposely picked today to go because I figured it would be slow on a Sunday. I guess I cut into his free time. Good luck with nursing with that attitude, that is way harder than just scanning a bunch of packages and he doesn't seem to know how to hide his emotions when he doesn't like parts of his job.
