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March 2024 by Samuel Diaz
They always deliver late.
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February 2024 by Erik Sanchez
Walked in to ship my old phone for trade in value as instructed by Samsung. Brought the same box fed ex used to deliver my new phone and an external battery. Before I even get to the counter for assistance, one of the girls working there tells me I can't use that box to ship because it has a sticker detailing the contents of the box which they are not allowed to ship there. Apparently the sticker was for the external battery - fair enough. However, I am not shipping the external battery, I am only shipping an old phone. I physically show her that there is only a phone in the box but she did not allow me to simply remove the sticker and ship my package. $12 if I wanted to buy a box from them. Ridiculous. Shipped the package somewhere else for free with no problems.
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February 2024 by Adan Velasquez
A very nice and even cozy place. Super friendly and efficient bilingual staff
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January 2024 by Sergio Zermeno
We often came to FedEx shipping office for sending packages making copies buying items for we need to shipping or tapes or other items. We came enlarge a picture of mom they did a good job on it. The price was good to enlarge the photo and service was good Wesley who help us was great we thank him.
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January 2024 by Diana Aguilar
When you come and ask for help the people here do the bare minimum. They’d rather be talking to each other and dust books than help. I asked to get simple help and the associate Carla said it was self explanatory and walked away. Clearly if I’m asking for help this wasn’t it. The assistant manager walked over and never apologized for how this associated acted. RUDE !
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December 2023 by Magally Miranda
I called with a time sensitive request to print brochures for my class final. Lily answered the phone and stayed with me as I figured out how to email the pdf. By the time I arrived she had a sample ready for me that looked great. She worked to ensure they were the highest quality. Lily was so helpful, friendly and efficient!Prices were a little steep but I was in a pinch and it was well worth it.
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December 2023 by Jenny Cohl
3 employees scowling at me. Frowny fake eyelash girl brings me my package and it's practically open. She never offered tape or a smile. Must be fun to glare at customers. NOT!
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October 2023 by Laura Ann Masura
I love the staff here! They always finish my projects fast and looking great.
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August 2023 by Elle
The short Hispanic woman working the front with the pony tail is horrible. Worst customer service.
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July 2023 by brittany kranitz
Very unhelpful and inconsiderate. Went in with some framed artwork to be shipped to the East coast. I asked for packing and shipping services for the framed piece with the dimensions of 23inx19inx4in and weighed about 5lbs. Instead of consulting me about the availability of the proper sized packaging for the item, they assumed that it was better to use an excessively larger box and bubble wrap, oblivious to the price difference for shipping. the box they gave me was 28inx28inx18in and weighed 17lbs with the artwork inside. They charged me $39 for the packing service and wanted to charge $197 for shipping it! That's more than double the price of shipping it, had it been packed with the proper size! If the right size isn't available, let a customer know and offer suggestions for an alternative selection. Don't assume they will want something that's way more expensive than what was originally considered. Top it of, the box didn't even fit in my car to take back home with me. Very unprofessional.
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July 2023 by Katie F.
Really helpful and quick service!! Will be back for further printing needs for sure!!
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June 2023 by F C.
Horrible customer service for phone calls. Automated system doesn't understand what you're saying and doesn't transfer you to a live representative just hangs up on you. We need live people to answer the store number.
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April 2023 by Laura D.
Terrible service and unprofessional staff. The manager never returned my call to address my issues. Would not come back here.
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March 2023 by Liz Palacios
Staff needs to get fired!! They have super horrible customer service! I’ve been asking them for help printing something and all they do is give attitude and are super rude as hell. Acting super rude and giving vague answers with no actual help.
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January 2023 by MM Valdez
Having a bunch of youngsters working for you on Saturday is not cutting it. I emailed some documents I needed to have printed on one of their self serve printers. The touchscreen was stuck and I asked one of the kids next to me that was trying to an assist another customer if they could help me when they got done. But the kid didn't know what he was doing helping the other lady so I just went ahead and figured it out myself. He never even came back to see if I still needed to help he just went towards the back near the offices to continue gossiping with the other workers. The printing itself was of terrible quality. They use really cheap printing paper and the quality of the print itself is weak. Go to Staples. Better colors and quality paper
