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March 2024 by S D.
I shop at this location weekly. Recently they took away the baskets and only have the carts to use . Why? For customers that do not buy a lot, using the basket instead of pushing the cart around the store is needed.
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February 2024 by Timani Reid
Went today to get some balloons and Liz who is not a manager proceeded to lie that she was and said they had no helium although another associate blew balloons in my face
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December 2023 by E C.
Normally, I like this store. But not all of their products are good. I've bought 4 different types of night lights on 4 different occasions. 1 worked for a week or two then stopped working. The next 3 lights barely lasted 24 hrs. I can't return them (at all) once it's been opened. But how do you know if it works w/o opening it and trying it? I'm not a big snack person and their drinks are hit or miss. Sigh
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September 2023 by Ashlei G.
Cashier Ash forgot to place an item that I paid for. When I returned to the store she insisted on looking at my receipt when the transaction had taken place less than 15 minutes prior. She claimed the item "fell on the floor" that's why it was not in my bag when I arrived home. Instead of making it seem as the customer was the blame in this situation she should have acknowledged that SHE FORGOT TO PLACE THE ITEM IN THE BAG AND NOT REQUIRE PROOF OF PURCHASE FOR A TRANSACTION THAT ASH DID HERSELF. If I myself dropped the item out of my bag I could have understood, but my husband and I were looking at the FLOOR BECAUSE A BABY LEFT A PACIFIER that WAS STILL THERE when I returned. NOT ONLY DID I SPEND MORE IN GAS TO MAKE A DOUBLE ROUND TRIP the entire Dollar Tree staff supported this POOR customer service!
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September 2023 by Ricardo Vee
100 customers only 1 register all the time hire Xtra help fawwwwkkkk
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May 2023 by John H.
Customer service and employee is really rude. They don't really care about customers though people do shop at dollar tree because of their cheap inexpensive products. People like to buy $1 items because we can get away with the price point. I would spend an extra $1.50 and support Daiso Japan instead. Daiso Japan offers $1.50+ price point items that are high quality in similarity to dollar tree. They are also just down the street so there isn't really any reason not to travel like an additional 0.5 miles to be taken care. I could give them a whole business operations management case study review consultancy though that's a full-time job for business owners who are actually serious about improving their business. In the era of business failings and cash strapped economics of a global pandemic, this is more valuable than ever.
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May 2023 by Perla Mendoza
I love this Dollar Tree, I always find what I need and the employees are always super nice.
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April 2023 by Ampy M.
I just left dollar tree on Atlantic. I was horrified when I noticed that a black person walk in and ask to use the bathroom. The employee told him that the bathroom was broken when in fact I noticed that when a white female asked for the bathroom keys, an employee was glad to open the bathroom door for her!! When I confronted the manager, she stated that the guy was homeless and will most likely be stealing. I told her she was being racist but she of course said that she wasn't. The managers name was Elysa. Would like Dollar Tree to speak to this employee on how to do better. I should of confronted her while this guy was still in the store.
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March 2023 by UMR gaming
We wanted to exchange some items because the receipt said i quote “we will gladly exchange any unopened items.” Some karen worker said we don’t exchange seasonal items even. I was like okay, we’ll exchange our unseasonal items. Then the worker was like “oh we can’t exchange food either. You can call corporate if you don’t believe me.” IT SAYS NOWHERE ON THE RECEIPT ALL OF THESE EXCHANGE TERMS. I’ve never had issues with exchanging items with dollar tree before until today. I am disappointed with dollar tree’s customer support and best believe i won’t be coming to this dollar tree again.
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March 2023 by jamin kan
nothing else to say other than the RUDE customer service, usually they treat their customers well. But this old female worker is out for people
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March 2023 by Jasmine Kan
nothing else to say other than the RUDE customer service, usually they treat their customers well. But this old female worker is out for people
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February 2023 by Paola M.
Friday 2/10 I went to buy 2 helium balloons. I mean I have before and they actually had some around the store. The cashier said they didn't have any but I was literally looking at them. I said ohhh ok (yes I was confused) She then says all we have are those (little ballon with a stick) I said oh that's fine I can take those. Those small balloons needed a boost of helium since they were deflating. I asked the cashier if she could add a little more she said we have no helium. ( yes I was still confused) I said oohhh ok so why would you sell deflated balloons?! I know it's not her fault but whoever is managing there should put a sign saying there isn't any helium. I ended up at Ralph's (now im crying)
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December 2022 by Alejandra Cervantes
Was happy to shop there.?
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December 2022 by Rich
Understaffed and super long lines. Store looks unkempt
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November 2022 by Flaka Ibarra
They're is one cashier who is really kind. But that one from today 10/16/22 @ 6:50 pm was a little rude to me. It's funny because she was very kind with the person who paid ahead of me, it didn't matter that I had to wait for her to go to her car to obtain her card so she could pay. Not sure if she was being racist, but if you work in customer service you definitely need to have a good attitude.
