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January 2024 by 熊貓狗瘋狂
Grandpa’s things are all in CITIC’s safeI asked why it was from Taiwan and not from the United States.They said that grandpa didn’t have much money and his English was not good, and the service attitude of foreigners must be so friendly.My uncle said that all the service staff here would greet grandpa.As soon as I came in, the service staff immediately said, Hey, you are my sister (my mother), where is your father? Why didn't he come today?After the service staff knew the reason, they were also very emotional...I am really grateful to the service staff here for being so nice to my grandpa. Thank you to them. It must be because the service staff are so nice to my grandpa that he keeps wanting to come!
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December 2021 by Peter T.
Such a wonderful staff at this branch, they know what delivering a great customer experience is all about. I highly recommend banking with them.
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December 2021 by Joe M.
This is an awesome team here. The staff posses deep experience with strong inclination to go above and beyond for their clients. I've had Joyce help me with loans, Wallace transact my deposits (with the utmost expediency), and Anson who wine and dines me while updating me on my products. While I still have accounts with other banks, CTBC has became my core go-to over the years and I foresee that to be the case in the long-run. Keep up the good work!
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November 2021 by Joyce L.
Service is fast and quick. Parking is on the street or parking lot. Excellent environment and friendly staffs. Working hard during the pandemic. Have a plastic in front to protect the staff and customer.
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July 2021 by Joyce G.
Parking at the back is good except you need to enter from the front on Atlantic!!! Street parking is available and free. Look out for the signs but usually it says 2am to 6am no parking. Service is okay.
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May 2019 by Steven Q.
The staff is very friendly and profession. It's great bank to work with. Excellent team!
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April 2019 by Joey S.
The management for this bank is excellent! Theyre always so friendly and very knowledgable. Anson has created a great environment for customers to want to come into the bank!
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April 2019 by Anson F.
New Team with Great service !!! Friendly welcoming and quick respond !!! Would love to referral family and friend to banking with them.
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April 2019 by San Gabriel M.
This locations seems like have new management in place recently. I love its vibe and managers Anson and Wallace are beyond awesome. They are knowlegable and able to give me pointers on managing my money easier and smartier. Not to mention that they speak my language as well. I will use this as my home branch definately. It is only a phone call way for my banking needs.