“I love F&A. My parents opened my account since I was born and I have been with them for over 40 years. They are quick to answer calls. Currently I have my mortgage, savings, checking, credit card and IRA through them. Everything is always quick. Even though I have moved over 3 hours away from the branch I do not switch due to the best rates and service. Everything I do is online or over the phone with them and I have not had any issues. I have banked with two other banks as well but F&A has definitely been the best.”
9AM - 5PM
12701 Schabarum Ave, Irwindale“I worked with Basel today and he was wonderful. What I liked most was his willingness to take the time to speak with me at length about my concerns. I appreciated his kindness and friendliness during our meeting. He’s a genuinely nice person and so informed. I enjoyed his help. Thank you Basel.”
9AM - 5PM
2445 Mariondale Ave, Los Angeles“Lovely staff , super helpful and great customer service. No long waits , friendly staff and they cater to your banking needs. Plenty of parking available around , secured office with an ATM available outside.”
“I had an appointment at this Logix branch to open a new account and this was the closest branch to San Diego. So, I had a bit of a drive. However, I digress, and this review focuses on the following: (1) parking; and (2) service. PARKING LOT Keep an eye out! There is a parking lot behind the building, but it is next to a parking structure. The signage is small for the parking lot for Logix customers, and it looks like it's only for employees because of the size of the lot and the gate. I would have liked to know in advance where to park because the bank validates for its customers that park on the smaller lot. However, I parked in the structure because it looked more convenient and it was not too expensive. Logix does not validate parking in structure. SERVICE When I got inside, there was a receptionist that took my name and confirmed my appointment with Eduardo. I was early and she said it would be about 30 minutes, but Eduardo finished early and assisted me within minutes of my arrival--before my scheduled appointment. It took no time to open the account. Everyone was really nice at this location. All the customers inside the branch were either being helped or seemed to have been helped and waiting for an appointment. Logix had a lot of staff that were working hard to assist the customer. It never felt like customers were waiting on the employees to get through a rush of customers that weren't being helped. Quite the opposite. In conclusion, based on my current experience, I recommend this Logix branch.”
“Outstanding, customer service they went above and beyond to their duties to help my wife and I no bank has ever make us feel so very please with the service. They treat as persons not numbers. Excellent”
“I was greeted kindly by the window teller. I changed my mind twice during the transaction and my teller kept a warm smile and made me feel at ease even though I was causing her more work. I appreciated her patience, kindness, and, most of all, sincerity. This bank always has the nicest people and the most amazing services.”
“I have had excellent service with SCE Credit Union. They provide all the necessary tools to take care of all banking transactions, particularly Apple Pay, Zelle, and more. They've offered these products for years. I highly recommend this credit union and have gotten several friends and family to join them over the years,”
“I absolutely love come in to the bank, all of the team is just the most inviting. Mrs. Brenda always has the best smile, and is so sweet. I have never been so overjoyed with a banking institution as I am here at Pasadena federal credit union. Tha k you all so very much for being the very best”
“I called today and had some questions and I talked to Jenna over the phone and she helped me understand everything! She was so nice and very helpful. I never felt rushed to get off the phone and she truly wanted me to understand. So nice!! Thank you :)”
“Have had a long relationship with this branch. Enthusiastic atmosphere, friendly and really dedicated staff that knows how to work for the interest of both clients and the company is what makes this place great. Special thanks to MALOU who always there to resolve my bank issues :)”
“Been a member for about 8 yrs ...and was about to become a member somewhere else but Armando the branch manager @ Arcadia LISTENED to my issue. A true asset to the Foothill community hopefully the entire board of directors know what an outstanding employee they have with Armando. Now I'm looking forward to many more years to come with Foothill.”
“Ms Acosta's quick smile and hospitable personality quickly remedies the often long security lines at the Federal building. She really makes the member feel that we matter to her. She walked me seamlessly through the unfamiliar process of the business I was there to transact. She is a credit to herself and to SCU. Date of visit 30Jan2024.”
9AM - 4:30PM
300 S Spring St #1215, Los Angeles“I've been with Cal Bear Credit Union for a few years now, and I cannot say enough about the professional experience I have received.Member Service Officer Daniel Rincon raised the bar with his utmost professional expertise and determination in getting a loan approved for my son. Since I'm a member, I referred my military son to Mr. Rincon. His overall professionalism and rates were better than the military credit union offered my son, and he was approved in less than 24 hours.My son was stunned. I wasn't because I had bought a vehicle before with the help of Mr. Rincon, and the rates were unbelievable. My son shared the rates with his Sergeant, and the Sergeant couldn't believe the rates Cal Bear offered.Overall, another excellent and professional experience working with Mr. Rincon at Cal Bear. Mr. Rincon, thank you for your hard work and dedication. My son and I are very grateful, and now you have customers for life because I know this is my son's first purchase of many more. I also need an upgrade, so I'll see you soon.”
8:30AM - 1PM 2 - 4:30PM
11111 Brookshire Ave, Downey“Moving from the valley, I was sure glad to find a CalCom branch near my new home, and Bianca from the Downey office has made it all the more convenient. She is very helpful, accommodating, and follows through. She responds to calls and emails quickly. I still feel the credit union feels here, unlike at some other credit unions that are now acting like commercial banks. Thank you CalCom!”
7:30AM - 12:30PM
1441 E Chevy Chase Dr, Glendale“Been a member for many years. They newly remodeled the place and looks amazing: This credit union treats members like family. Many services offered. No long lines, quick and easy. I love the customer service this credit union offers, very professional.”
8AM - 6PM
177 E Colorado Blvd #900, Pasadena“The Customer service is top notch! Especially Mauricio. He eagerly and professionally took care of my account issues. It took a while for my call to be answered but he was worth the wait! I hope they know what a gem they have in him! I will remain a faithful customer because of his amazing service.”
“thank you to ecentral for helping me get my 2020 ford f150. thank you to sayra for helping me with the loan and also to sandra for going above and beyond with the whole process . she always kept me updated with everything and made it easy.”
“I have been a member of this credit union for over 15 years. I love the personnel. They are very friendly, helpful and patient. Sometimes the lines are long and only one teller at the window or they have to close for lunch due to a shortage of staff. Overall, this credit union has great APRs for cars, houses, savings, loans, and checking accounts. Easy parking.”
“I love my credit union. I have been using this credit union before they were at this location and before I had children. The one big problem with this location is that the parking for credit union members is usually taken up by people that are not using the credit union. I've never had to park on the street before behind the parking lot but I have had to do that recently. When I am conducting business and money transactions, I don't wanna have to park that far away from the banking institution. I have watched people come out of the Sylvan learning business that have had their cars parked in the member parking only spots for over 20 minutes or longer. They just sit there and don't move their car. I feel that this could be remedied by one person having their car towed but also putting on the signs that there is member parking only from 8:30 to 5:30 Monday through Saturday. I want to bring new business to the bank in form of my mom but I don't wanna have to park across the street if she needs a space that is close to the bank. I really really hope that this parking situation gets corrected. Because the tellers know me and I know them and this is a wonderful credit union. I feel that it is the management that needs to take care of the problem that I have. But I don't believe I am alone in This.”
8:30AM - 5:30PM
4455 Arden Dr, El Monte“I have been a long time customer of VCU and have always gotten great service. Today I called the customer service line for some info and spoke to a wonderful rep. Her name was Marinda M. Marinda (hopefully the spelling is correct) was extremely knowledgeable, friendly and didn't rush me off the phone. I give Marinda 5 stars out of 5. VCU you have a wonderful employee. Debbie S.”
9AM - 5PM
9204 Flair Dr Suite A, El Monte“We went in to open bank account and we didn't have appointment. It was fairly quick. They run your credit to open bank account which I found odd but they have great interest rates for their customers so it's worth it. We were done by 30 mins. We had filled out most information online so it made it quicker.”
9AM - 6PM
1 W California Blvd #512, Pasadena“Stephen was more than just helpful with our auto loan; he was amazing! He worked tirelessly with us until everything was sorted, making the whole experience very pleasant. His communication was top-notch, ensuring we were always in the loop and understood every step. What truly set Stephen apart was his knack for guiding us to make smarter decisions along the way. His advice was invaluable, and his efficiency in getting us approved was nothing short of impressive. We’re beyond happy to have had Stephen by our side through this process. He’s truly the best in the business!”
“I enjoy banking with this convenient location. The tellers are always attentive, personal and eager to help. Recently, I had a special financial transaction I wanted to do in which I had to make an appointment with a specialist. She made a comment and said "I recall reading an email where I can actually do this for you..." This was added information she gave me that was going to save me so much time and effort to complete the transaction. She asked if I had a few minutes for her to confirm it. She found the correspondence, researched it in a special book she pulled out, confirmed it and got approval with the manager to do the transaction. I couldn't believe how happy she made me! So glad I said goodbye to the big bank Nextdoor!!”
8AM - 5PM
1053 Sunset Blvd, Los Angeles“Salvador!! Thank you!!! Words cannot explain the incredible assistance and compassion Salvador showed to me during my recent visit to the Sunset branch. This will be my 9th year with WPCCU, and they have been better than any bank I've banked with my entire life. That being said, I would like to commend Salvador. I was recently struggling with some issues that seemed overwhelming, and with a few minor questions Salvador helped me to open up. Long story short, he reworked my loan I've had for years to get me the help I needed and took away a ton of stress I was going through, I even became emotional at the time and he helped me with that too. THANK YOU Salvador! WPCCU is very lucky to have you! Tui :)”
9AM - 5PM
11749 Whittier Blvd, Whittier“Anyone need someone who can really help you and that cares for others ask for employees there by the name of Josue. He was great very helpful and actually took time not just tried to get us out of the way. Thank you josue”
9AM - 1PM 2 - 6PM
209 S Broadway, Los Angeles“never had a problem with them, even when i got my debit card stolen, they called me and made sure what transactions were unauthorized, then in no time they gave me a brand new card fresh and with my balance back. very helpful and very very friendly.”
“Margaret Voskanian is absolutely the most phenomenal hardworking loan officer you can ever ask for! She and her team are extremely efficient and helpful. On top, her rates are super competitive that even our home builder could not match. After initially working with Bank of America who would request multiple documents to the point it felt like a whirlwind, working with Margaret at CCU was truly rejuvenating. I wholeheartedly recommend her for your loan needs.”
“Peter, our loan officer, was fantastic throughout through the house-buying process. He paved the way for us to become successful house owners right away by assisting us in preparing our finances and creating a plan that was easy to understand. We could see that he sincerely cared about our success with becoming a home owner. His patience with us was AMAZING! He responded with perfect timing, which significantly reduced the experience's stressful elements. Without a doubt, we'll return when we buy our next house.”
9AM - 4:30PM
201 N Los Angeles St #201, Los Angeles“I enjoy banking at LAFCU! They have a convenient location at the LA Mall Branch. I am always greeted with great customer service by everyone at the branch but especially Roxana Del Río the Branch Manager, she's exceptional and always goes the extra mile to help out. Bonus they have parking validation for the time business is conducted, ATM located outside the branch and available appointments for loan needs.”
“I’ve been with Nuvision Credit Union before it was Nuvision CU, it was called Dougles Aircraft CU, I’ve had most of cars loans and home mortgage through this organization, great and friendly staff through out my years.”