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March 2024 by Claudio T.
Lisa is such a pleasure to work with. I'm surprised it's as inexpensive as it is. I'd pay double what she charges if she asked haha
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December 2021 by Larry Muir
Need a lot of customer service and communication improvement. It is necessary for me to update info from time to time. First, the staffs don't check person's ID so there could be a risk someone take your parcels. Second, I had been charged and asked for $2 research fees. Because that parcel I received from sender miss the box number written on label. She said can't locate my box# to put into my mail box. Wait a minute, do they have Excel, Access, data base to keep box renters' information? What do they mean research fees? If I lawsuit that place, the judge will ask ASAP people. If they are landords, don't they not knowing their tenants names and apartment numbers from the contracts? Not paying that $2 rip off ridiculous fees! This store try to get you fees if find ways! I do not have this po box anymore there, found another better box services.
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May 2020 by Nikki B.
Postal Center provides clean facility . In 2013 NC Realtor Towery M Burris acquired the land & building. Cleveland County NC Administrative Staff involved.
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May 2020 by Qi L.
Very bad customer service not all the people who working inside but there is a women who is really really mean and has a porker face
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January 2020 by Michael Chen
WORST MAILBOXES SERVICE EVER!!! The staff is unbelievably rude and do not help even with your reasonable request! They just want to robbing all your money and treat you like an animal!! AGAIN,DO NOT COME TO THIS PLACE !!!
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November 2019 by wild river
I have used them over 2 years and service is ok.
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September 2019 by christine Chin
I went in to addy name to cousin mail box for convenience. The owner asked two ID and she said requires both person must live at same address. I don’t live in same place with my cousin so he has non-renewed the mail box. Closed the mail box left elsewhere. A year ago I moved my living address and went to US post office forward mail to ASAP and post Post office wont-even transfer my mails to 333 W. Garvey ASAP postal. This place changed everything from adding 3rd person name, holding package extra day to missing box number on letters. It’s under stable that they are in business but curved rules are it fair or convenient to general public.
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April 2019 by Edlinn Hong
RUDE RUDE RUDE DO NOT WASTE YOUR TIME
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April 2019 by Julia R.
If there's zero star allowed I'll give to this place!DO NOT COMING WITH ANY BUSINESS WITH THIS HORRIBLE PLACE!!!The lady is sooooooo rude and yelling for the customers!WTF!!! I am paying you guys to rent a mailbox and I don't need to get this horrible experience and seeing your poker face.Just finding another place!Don't come!!!
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March 2019 by Larry Mui
Need a lot of customer service and communication improvement.
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December 2016 by Danny A.
So many fees , they not tell u about the fee during sign up, once u sign up , u are in hell. Even u ask to close ur account , they still not refund ur any money, this place are Biggest scammer ever ,
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October 2016 by Thomas Y.
They're a bunch of scammers. They have so many fees they do NOT disclose to you during sign up, but will charge you left and right when you receive posts at this location. I'm charged so many different fees, package holding fees, oversized package fees (because it's not an envelope), for example. Do NOT come here. Totally negative experience.
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April 2015 by Danielle Allen
Be careful, you can never get your deposit back here, and the price is high ! Go find other place for service.
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September 2010 by Casey S.
This is where I rent my private mailbox, due to my home's mailbox not being secure enough. It's not fun when your neighbors steal your packages! They'll hold your packages for you for free for 2 days. After that, there's a fee... I believe it's $1 or $2 per day. The mailbox lobby has 24 hour access, just plug in your assigned pin at the door keypad. Lisa - the owner - is a sweetheart and recognizes her customers by name. (I think she recognizes me...) There's also one or two adorable Shih Tzus (i think) hanging around the counter, and they're so cute and super friendly.
