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March 2024 by Christopher T.
Customer service was terrible, the only male employee working at the register did not know how to check my items and did not use my email coupon that I showed him. I brought it to the attention of the manager and I was dismissed, my items had to be rechecked by the male employee who had an attitude and was being very rude. I will not be returning to this Victoria secret terrible customer service.
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March 2024 by Karla a.
Terrible customer service, the manager is very dismissive and did not care when I was complaining about the only male employee who did not know how to do his job. I was overcharged for my items and when I complained the manager did not care I had to speak to another associate. When the male employee was asked to correct the error he made a fit and was being very rude. I do not recommend coming to this business.
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March 2024 by alondra a.
Customer service was terrible, the only male employee working at the register did not know how to check my items and did not use my email coupon that I showed him. I brought it to the attention of the manager and I was dismissed, my items had to be rechecked by the male employee who had an attitude and was being very rude. I will not be returning to this Victoria secret terrible customer service.
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February 2024 by Silvia Ramirez
Because the bra straps come down a lot... all the time... I don't like that... the wires around the bra hurt too much, it's uncomfortable... they are no longer the same, low quality too much......
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January 2024 by Bi
A decent neighborhood store. They have most items other store carry. Only drawback is inventory was not enough and some drawers are empty with sizes.
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January 2024 by Romeo Lopez
Love this place to get what you need for your princess wife or girlfriend
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January 2024 by Jennifer L.
TERRIBLE CUSTOMER SERVICE!!! Running a generous promo but only 1 cashier with a line of 15+customers looking stupid. I mentioned it to these 2 chitchatting managers but I was acknowledged yet ignored. 1 other cashier joined but quickly got caught up in a jam so 2 cashiers working on 1 transaction. Line now 20+ in line. PATHETIC service. Still only 2 cashiers and managers wondering aimlessly around store.
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December 2023 by Juan Torres
Awesome customer service, Marisol and staff was very helpful in assisting me picking out gifts for my wife. Thank you
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December 2023 by Don Juan
I came here shopping for my wife, and I was waiting in line to pay for over 25 minutes. They only had one cashier with the worst attitude. Not very professional when you hear employees speaking badly about customers in person and over the phone. Every employee gave the vibe they didn't want to be there. Not to mention that not once was I asked if I needed help.
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November 2023 by Christina T.
I don't really like to shop at the mall anymore, but I had to come in for an online return for 2 items. The lady at the register didn't care to check her mistake when she refunded me only one item. As I walk out of the store looking at the receipt, I realize it said only one item refunded. So I go back, stand in line, and meet her again and told her she refunded me only one item. I got the second item refunded. Her mistake, didn't care to apologize. What crappy customer service I get stepping back into a mall! I walked out thinking...man, she really hates her job!!! Moral of the story: check your receipts!
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November 2023 by Ana R Portillo
I absolutely love Victoria secret. Always pretty, pink and a very clean store.
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October 2023 by Pauline Perez
Always a line. Only two registers open.
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August 2023 by Jenny Santiago
There’s always new deals. Love VS and Pink
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July 2023 by Brian Morales
Loved the tiny loving mist on a men aromatic spray I had to take a pinch of and pour it in my t shirt, I'm going in to take large box this Thursday ,July twenty eight twentytwentythree,
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July 2023 by Ashley Casiano
I went to get a gift card for my daughters birthday and everything was in tact and great customer service easy to find