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December 2023 by Jesus Cardenas
Us bank is the worse their atms never work going to switch to bank of America always wasting time and gas coming to these atms
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December 2023 by Jesus TheDankKnight
Us bank is the worse their atms never work going to switch to bank of America always wasting time and gas coming to these atms
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August 2023 by Liam H.
US Bank bought Union Bank. I thought Union bank was bad. Becoming US Bank only made it worse. Your just a number to them. They could care less if you were a client or not. So I'm not. Leaving for a much nicer Bank. Chase!
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August 2023 by David Graff
Loved it
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August 2023 by Nolnic A.
US Bank consultants in Montebello, ALI and Raven, were fantastic! I came when the bank system went down and many customers understandably were very upset. Ali was calm and figured out how to complete my tasks despite the computer system being down (since he knew it was hard for me to take more time out of work). Raven saw Ali needing ideas and she jumped in to assist. Ali and Raven demonstrated sincere care for their clients. This is the customer service that other businesses need to emulate for them to stay in business. Great job, Ali and Raven!
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July 2023 by Kei Iemori
Poor service from teller and Ricardo the branch manager. This US Bank decides to treat me in the wrong even though it's almost a month since they lost my money. Is US Bank toying with my money now??Is Google now filtering poor reviews for businesses? I wrote a detailed review but that review is not showing up publicly no matter how many times I try. I really hope US Bank corporate will see this review so they will be alerted on how poor their customer service is.
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July 2023 by puddmang
Every since UBOC changed over. It's been garbage. How the Montebello US Bank on Beverly, theATM not working and close the Via Campo bank ???
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March 2023 by Rafael Herrera
Great customer service is always provided by Ray and her staff. Steph and Ali are always courteous and professional. Will recommend to anyone who needs personal banking.
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February 2023 by Lisa Rayzberg
This has to be the most inconvenient branch the atm is never working never has cash especially on weekends came here before 5pm on a Friday the beach is closed it’s not the first time this has happened but it’s the only branch in Montebello besides having to go inside Walmart dam might have to change banks
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January 2023 by Silva Melkonyan
I have been banking here for years. Some of the old tellers have gone and service has improved.Evelyn is a great addition to this office.
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January 2023 by Cindy Marroquin
Charge to cash out a check from their own bank. First time I heard if that
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April 2022 by Johnny W.
Went to open account on appointment time, no one there to help me. Waited 10 minutes still no one, left branch.
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November 2021 by Elijah Nunez
I've been going there for 7 years, they knew me, I lost my wallet, I had an old ID and explained I needed a new ATM , the teller and management said they COULD NOT GIVE ME A NEW ATM, BECAUSE I DIDN'T HAVE A VALID LICENSES.. HOW UNPROFESSIONAL AND SO MUCH FOR BEIND A LONG TIME CUSTOMER, IM LOOKING FOR A NEW BANK.. THAT KNOW ME, THEY EVEN KNEW MY MOTHER.. ATM ALWAYS OUT. AFTER GETTING A NEW CARD BY PHONE AFTER REPORTING CLERK AND MANAGER, EVEN THE CALL CENTER WAS SHOCKED, I WAS TREATED THAT WAY... ?
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June 2021 by Jim Gutierrez
Worst us bank I go to many different us banks this by far is the worst. It starts at the manager and the tellers don't help. They are rude they have personal conversations and make customers wait in line listening to them recapping the weekend on Mondays or discussing weekend plans on Fridays. Also this is not the employees fault but the parking lot is a bit tight if you drive a larger vehicle (suburban). Unless you really need to stop by a branch avoid at all cost.
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January 2021 by S R.
this atm never works. Ive come several tomes only to find out it is not working. Asked employee at the door and she confirmed. Didnt offer any services, are they open ir closed?
