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January 2024 by marco cruz
So much variety and good prices. Most of the crew the day I was there was not attentive. The young gentleman that helped us out was very attentive and courteous.
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November 2023 by Maria Guerra
The worse customer service ever you try to get in touch with them over the phone and no one answers it just says to leave a message and they don't call back
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September 2023 by Stela V.
My daughter and I walk in 30 minutes before closing on Sunday. We took a quick look around and an employee named Jasmine asked if we needed help. Jasmine was courteous and pleasant in answering our questions. We left without making a purchase. We returned 10 minutes before closing. My teenage daughter is now frustrated because she can't find the shoe she wants. Jasmine was sincerely welcoming again and went above and beyond to find a size another employee needed was not available. Not once did she display any frustration in our indecisiveness. She was calm and professional the entire time. We were thankful for her service and asked if they had an employee survey to commend her and she said no. Turns out she's modest too. It was her coworker who suggested a yelp review. Good Job Jasmine, we appreciate you. Also everyone, the store has nice shoes at reasonable prices.
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May 2023 by CJ B.
So I won a sneaker raffle here and was excited to pick em up on release day. They got my pair and the box has a tear. Asked them nicely if they could replace the box they refused to even check if there is an available one. I drove almost an hour to pick up my sneakers and they won't even check. I mean, I am paying exactly the same amount as everybody else why should I settle for a torn box? Very poor customer service. Left immediately, I guess they don't want my money.
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May 2023 by Cx_ AVO
Terrible customer service they gave me only left shoe to try on and took the destroyed defective creased right shoe up front i didnt notice it few days later after tossing my recipt, when opening the box thinking everything okay and sold properly i tried going for exchange without receipt i also work customer service and know the manager can read my card from the day i purchase 4/22/23
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April 2023 by Edith D.
We called yesterday. My sister asked if she can send her sister to pick up her online order because she's working. The male employee yes it's not a problem that's on a Sunday. I drove all the way from Long Beach I got to the store this lady wearing sweats and a shirt asked if I need help. She said she's the manager. She told me that the person who ordered needs to pick it up. Then they need to train their employees right. And being a manager you cannot talk to the customer then walk away..And dress professionally!! What ever happened to the dress code policy at your store!! I think if u dress professionally and talk to customers professionally not talk to the customer across the store, will bring more revenue to your store.
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March 2023 by Gus Tavo
My experience here at Shiekh Shoes was amazing, very helpful workers which were very knowledgeable. My experience here was great, I found everything that I needed and was glad with my purchase and how easy everything was. I will definitely be coming back here, one of the best Shiekh stores I’ve ever been to. Above and beyond customer service.
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January 2023 by Marcia Alexander
Manager, older lady was very mean and condescending. Had a bad attitude, store is clearly not staffed and very messy. She took shoes straight to the register and did not offer to let us try on shoes or look at alternative sizes as they do not "disclose" inventory. Also no one asks if you are interested in any sizes. Also tried to tell me a women's shoe was a kids shoe and gave me a very condescending tone when I corrected her. An unfortunate shopping experience at this Shiekh location and other locations are far better. Its as if this store is a living carcass.
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November 2022 by Sid W.
I used to love this store when a manager named Kim was here. But this new manager Sandra is literally the most mean and toxic manager ever. To customers and especially employees. I was there for a raffle win the other day . Other kids were in line for some other shoe. So she walks up to me and ask me what the whole group is there for the raffle wins. I said" I am " . She asks me what about everyone else I said I can't speak for everyone else but I'm here for that reason. She got a attitude and asked my name . My first name is hard to pronounce so I told her my last name as I looked up on my app for my confirmation. She looked at me like I was lying and said did I even win. Then asked me if I was ok. Mind you she was dressed in literally pajamas with no name tag.Avoid this mean ol lady at all costs. Her team members on the floor were standing around they weren't greeting or getting peoples shoes. The biggest part is I seen employees from compton Shiekh picking up shoes from her that I know where supposed to be for the regular public. I will be looking to be in touch with corporate over this or the BBB if that doesn't work.
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October 2022 by Luciano Reyes
Went in asking for a shoe n the girl Manager proceeds to tell me is Sold out . (Keep in mind she has the shoe in her hand n the store is empty ) as I'm making my way out the mall. I see more ppl coming out with multiple pairs after she told me it was sold out .Lot of Backdoor happening.
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October 2022 by Michael Hurtado
Rate this place a 0/10This worker Alejandra is not giving me info even tho I am paying her weekly for information. Horrible customer service by the way let’s get rid of Alejandra this plug sucks!
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July 2022 by Coke Boys3
Kimberly was nice thanks
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October 2021 by Javier Mena
Great prices.. the attention very friendly, Carlos is the best, the selection is excellent, I will come back for sure, thank you
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July 2021 by Terry s Boyland
Love the sneaker shoe raffles
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March 2021 by Jaw Family
Kimberly was amazing .Very fast and told us about any deals.Will be coming back soon.Great person to have on the team.Made my shopping experience fresh ! HahaThank you!