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March 2024 by Nicholas G.
They hospitality is non-existent and have no time to answer any questions. If you are looking to ask a question you have to be able to catch one of the employees coming out of the rooms.
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February 2024 by Adam Martinez
I probably waited ten minutes not as bad as any other medical facility. They where quick and didn't have any problems at all? Curious why so many people had a bad experience.
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February 2024 by Pilikino Gobea
I can't give a zero, two things on this review. I waited for two hours the people that called our names were rude, left without doing my blood work. Second there was a patient old male got there a 7, Chek in and ask them to check his name on their list and no one help him, three people came out to called names he approached every single one and they didn't help him, like me he left they told him to go at 630 am and he only had a window of 10 minutes to be seen if nor have a appointment. Quest Diagnostic managers train your personal
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January 2024 by Veronica R.
Every time I go to an appointment at Quest , the girls are so rude as if they are so unhappy. Why not find a job that work with you . What really bothers me is how the elders get so mistreated, so hurtful to see that . It happens every time I have to be there and it doesn't matter what office I go to!
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January 2024 by Christopher C.
Came here for a quick blood test per request of my MD. Scheduled online via the quest website (make an account otherwise you'll have troubles booking an appointment). Checked in via the text message link sent to my phone hours ahead of my scheduled 2:50pm appointment and was out by 2:58pm. The individual drawing my blood - Maribel - was personable, and made the entire blood draw effortless. No pain and I hardly felt the needle!
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December 2023 by Jorge Perez
They lost paper work than the stand buy sucks big time
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November 2023 by R C
The phlebotomist tech is extremely rude. This is the most unprofessional location and they are very unhelpful. Having technical issues, my name and appointment or number was not appearing on system.
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November 2023 by J. F. Martinez
The people at Montebello via Ocampo Lab are GREAT. BUT, you can't reach anyone.HOW DO OLDER FOLKS who ARE NOT COMPUTER-SAVVY get anything done??
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November 2023 by Jorge A.
Horrible wait times, arrived 15mis late just to drop off a urine test, they literally said we cancel your schedule you will have to wait or make another schedule "ma'am I just want to drop of this test that's all I need" nop, had me wait for 2 hrs so they could get this test, RIDICULOUS WAIT TIME FOR THIS PLACE
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October 2023 by Ultra101 NosrednA
Stay away from this place Rude Rude Rude the doctor acts like they doing me a favor… I am a paying patient so don’t act like you are doing it for free GET RIGHT
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October 2023 by Natalie Melendez
Worst worst place ever they literally wait for the appt people to check in and they come out but yet they can't take in stand by people. And alor of elderly Spanish speaking need help and no one helps them. Absurd!
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October 2023 by Rocio Castillo
Crew workers needs customer service training …very unprofessional
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September 2023 by Mauricio Hernandez
Many people upset with system and leave. I'll just need to wait. Appointment at 1:10 in at 1:20, all okay
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September 2023 by David R.
CUSTOMER SERVICE SUCKS!!! Terrible process and rude workers!!! Went to drop of a urine specimen for an elderly relative. After signing in waited over 3 hours to hand over the specimen. THIS IS UNACCEPTABLE!!! Especially the rude technician. AVOID THIS PLACE and go to a different facility. They are supposed to be helping the community NOT hindering it.
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July 2023 by Vic Tor
Unprofessional, mobile appointment was a no show. They canceled my first appointment, rescheduled then no show.
