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February 2024 by Chino Lopez
they don’t even deserve one star. They stole money from us!!
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November 2023 by Carnen Castellanos
This place is a joke! Customer service is only there to rob you. The gold is no good! And they lie about everything!!
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October 2023 by erdal eric Erkem
Hi Victor.. this is eric from wax printing company.
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August 2023 by Karol G.
They are liars they say that they can help you build your credit but progressive ( their loan company) doesn't report credit and all their jewelry is really expensive you can buy the same jewelry in a lower price in any other jewelry place :( don't buy there if your plan is to build credit. The representatives are liars don't listen to them there is a person called Diane she's a liar and there id many reviews about her
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August 2023 by Nayelly G.
The beginningCame to Ohcani just to ask one question. I ended up really vibing with Victor, he was very attentive and knowledgeable. Since I'm always on the lookout for a pretty ruby ring I decided to show him one ring I had saved in my photos because I loved the look of it, but it was being sold all the way from somewhere in China. since I was wary of the quality I asked him if he could make it custom. He said absolutely. We talked about what my expectations were and I felt he had a really good grasp of what I wanted. He really understood my vision and some of the minor changes I wanted to make to the existing picture. He even suggested some extra details that I never even thought of but were very unique and special to me. He showed so much passion and care to us and we really knew I was in good hands with him. The priceVictor was able to make my CUSTOM, One-of-a-Kind, AMAZING ruby ring WITHIN MY BUDGET. I was ecstatic. Although I had the money to pay up front, he also gave me the option to use the in house financing. (Be aware that it needs to be paid in 3 months in full or else the interest is crazy high.) it worked out perfectly for me, boosted my credit, and allowed for some extra wiggle room in my budget. I have no complaints on the finance side. The making ofBefore the ring was made Victor was able to show me some amazingly accurate 3D renderings of my ring. We worked on it, tweaked it when needed, made some minor changes, and printed it in wax. The print out showed that the ring was larger than I wanted and we changed it once again. Though all the changes and requests Victor was so patient and understanding. He really cared about making the ring perfect for me. We went back and forth as many times as we wanted and finally the PERFECT ring was printed in wax, I approved it and it was ready to be made for real. I really appreciated the attentiveness Victor showed and his patience. I am quite a perfectionist. I would have understood if he would have just gave up on me completely! This process was quick and easy. The revealWhen my ring was finally ready it exceeded all my expectations. It's the most beautiful ring I've ever seen and it's one of a kind, it ended up even better than the inspiration picture I showed him in the beginning. Throughout the whole process Victor was so professional, caring, resourceful, just the perfect person to take on this project. I cannot thank him enough. He went the extra mile for sure. The whole process was smooth and really went perfect without any issues. We came all the way from San Diego just for this ring and it was worth it in the end. VICTOR YOU ARE AMAZING!! THANKS A MILLION!!
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August 2023 by Elizabeth Cardoza
Bad service, they have not wanted to give me my product that I bought, supposedly why they no longer have it with them, that they sent it to the warehouse, they only spoke to me once to pick it up and when I wanted to go they no longer had it, I spoke with the manager and he told me that they would call me to have it delivered to me and to date I have not received anything
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July 2023 by Jessica C.
This people are liars do not buy your jewelry here I went in and they pressured me to buy something and get credit through them. The lady Diane gave me a price on something and I thought it was decent when I got home and looked at my receipt I couldn't believe how much they had charged me. The necklace value was "$1000.00" so I thought im getting charged $1952.00. I went back and tried to return the necklace 3 days later and Diane said I couldn't do that even if I called the finance company they wouldn't sign to get my refund. They are liars and prey on Hispanics beware of these people.
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April 2023 by Mirna M.
They are nice and friendly. They have lots of different choices and can custom make any piece .The customer service was great, and I recommend this business
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August 2022 by Kimberly V.
I was fortunate enough to go through and purchased my memory chain through the owner him self, Eric. He took great care of me not only did he listen to my needs but he made it come out better than i could of dreamed of. He was so professional throughout the entire process. Thank you Eric third piece from here and you have a customer / friend forever ! Thank you for not being a pushy sales man and just actually listening and caring . Be back soon . my best friend in heaven appreciates you also .
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July 2022 by Jacob O.
I'm going to be honest they are really nice people but when it came to purchasing and item i just get really pressured there and felt like I had to purchase the item but then again i get that they are a business so there goal is to try and get you to purchase something. They are nice people but sadly even before you receive and item you can't return anything which sucks because what if something ended up happening in my personal life that I have to take care of but then I am stuck paying for this d*** bracelet that I haven't even received. I had went to go and just look a bracelet but then i just felt pressured into purchasing one but after leaving i had realized that i would rather wait and purchase one another day. So i went back the same day maybe only like a few minutes after and I was told I can't cancel it or return it because they had already sent it to be custom made which kinda sucks because that means in less than a few minutes i can't even return an item that i haven't even received which is going to take a few days to made either way. Maybe it's my fault for being kinda d*** i don't know but I just wish they worked better with their customers.
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May 2022 by TAURI PAY
I highly recommend this jewelry Shop. They where really nice and attentive and didn’t feel any sales pressure from them. If you are looking for good quality and inexpensive jewelry, Come to Ohcani Jewelers inside the Montebello Town Center. Ask for Marcelo or Diane
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May 2022 by Danni W.
OMG!!!!!!! Hands down the best custom jewelry! I was very nervous but Ohcani made me feel so welcomed and relaxed to take my time. I get sooo many compliments on my necklaces, they are absolutely beautiful. I will definitely be back. Thank you!!
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February 2022 by Stacy N.
Couldn't be happier! Captured the simplicity, yet very elegant fine jewelry . Thanks Ohcani Jewelers
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September 2021 by Eric P.
So we had orderd a ring at a diffrent location for my bride to be at the time, now wife.. Unfortunetly they could not size it and make the changes at the moment so seen her sad made me go the extra mile and went to look for a new place to by our set of rings. We found this location and thought to give it a try, as soon as we walked in the workers were very Genuine and reasuring they could make the ring to her specifications without any issues and it be done in a week "for sure, for sure" so we are at one week + (5 reschedules for pick up) weeks in.. We couldnt use the rings for our pictures and just them constant lying everytime we show up and hear that the rings werent in and would be done "for sure for sure" i just told them to only call me wen the rings are actually done and phisically in the store and ready for pick up. Today i got the call they were finally in!! I Decided to suprise my wife with the the great news only to get there and after seen her ring finally done and estatic about putting it on only to find out.. they forgot to size it.. i am honestly sooo done with this place, we just laughed so hard because we just couldnt be mad anymore.. so today was the 6th and "final" time to pick up the rings and now there is going to be a 7th..Very unprofesional and really will avoid future buisness with them..
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September 2021 by Luna Lugosi
Don't EVER use this jeweler!! It took the better part of two years to get my merchandise back not to mention it wasn't even my original jewelry! The owner claimed my earrings had been stolen therefore he needed to replace them and that was just the first year. GRANTED COVID shut down business for awhile but hardly enough to hold my merchandise another year! I got the runaround beyond belief and didn't get any relief until I started showing up and making a scene continually. Oh btw I had to track him down to this location because he left his previous one. Be forewarned and do not trust this jeweler.