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November 2024 by Jesus Mendoza
They have the worst service, drivers are not good doing there job , don’t trust them they have the worst drivers
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June 2024 by Hrag Yessaian
After 5 months of leaving my job I still get phone calls from National Rental about porta-potty's updates. Every single time I pick up, I POLITELY (key-word because this is how you treat humans) inform them I no longer work for the company and provide a new number to call. Each associate says they noted to call my old boss, and to take me off as the primary contact. Great right? Except...
Today, I got another call, I believe this is the 7th time this happened. I informed the woman who called me that this was the 7th time I'm getting a call from National Rental, and that I've given the number of the person to call far too many times and that I'm not interested in giving that number again. She called me childish and hung up. It's clear now that the people working behind the phones/management are nothing but a bunch of primates.
Enjoy your 1 star!
Sidenote: They sometimes skip out on cleaning porta-potty's every week, yet have the audacity to bill you the full amount every month. You have to call them and tell them to credit you back.
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February 2024 by Abba Baez
They don't clean their bathrooms often and when they pass they don't do it well
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February 2024 by Juan Orellana
They give good service
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January 2024 by Richard Aguilars
Company hires and fires according to their needs and desires
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January 2024 by John G.
Horrible service agreed to install fence prior to install date they came out to scout the location and they said they can install, on actual date to install they said they couldn't install I had major deadline to start construction couldn't start without fence, they had some stupid excuse!! Not recommend. Them
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November 2023 by Jim C.
Referred by my Developer Client, Amber was very professional and super quick with a proposal for a 65' x 6' chain linked fence with gate in ground for 6 months. Looking forward to working with them
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October 2023 by Terance T.
With many other options to choose from, how this poorly rated company remains in business is beyond reasoning. The customer service staff have attitude, the accounts receivable department are unauthorized to make simple decisions to avoid delays and the lengthy agreement that is handed to you by the delivery driver to sign, has one sentence "hidden" terms that can leave you liable for an additional full month rental, even when you contact them to end your agreement 4 days before your current rental expiration date. As seen with all the prior Yelp reviews, DO NOT DO BUSINESS WITH NATIONAL CONSTRUCTION RENTALS!
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October 2023 by Sharmagne L.
I was planning for a big gathering in my home in Pasadena. I called several port-a--patty companies. They were all extremely overpriced. Luckily I found National Construction Rentals. From first contact I knew they were exactly what I wanted. The booking agent was smart, friendly and courteous. I didn't have to repeat anything to her several times....the price was the lowest of any of the other companies I had already called. They rang me the day before to tell me at what time to expect delivery. Delivery was smooth. The driver was pleasant and worked quickly. The Port-a-Potty looked brand new! It was fully stocked with three rolls of tissue paper. He added 3 discs of fragrance/deodoriser. It arrived two days early so I didn't have to worry that it might not arrive at all. On the Monday morning after the event they rang to let me know at what time it would be picked up, which was great! I paid $192.00 which is a lot cheaper than hiring a plumber after some guest stops up your plumbing and I didn't have to have people wandering around inside my house unsupervised... since it was a garden party.
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May 2023 by Jack Dogood
We had requested them to install fences for us, and we have paid them thousands of dollars over the years , they install the fencing correct position we had to have him come in and install it what the code and what they bill you it’s a night and day difference, so be very careful, make sure all the details are listed, trust me they will find a way to bill you extra, even Veer done with them. We rather have no friends then working with this company., their installers are fantastic, the product quality, very poor, accountings department are shysters!!! They will continue trying to extract any single dollar from you, for no fault of your own. I would never recommend this company.
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May 2023 by German Reyes
Letty has the worst customer service. We are paying customers and you are not doing us any favors. Will NEVER RENT FROM THIS PEOPLE AGAIN!!!
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February 2023 by Tack C.
Horrible customer service. Rude with bad attitude. The 28 day billing cycle is flat out terrible.
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February 2023 by Tony N.
This company is horrible. We spend thousands and thousands with them quarterly. The customer service is rude and not helpful. Their billing processes are horrible. Their records "only go back six months." Is that what you would say if you got audited? Place is ran by pieces of sh*t.
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December 2022 by Libby P.
If I could go negative I would. From the get go you get a girl with an attitude...she lacks professionalism when dealing with the public and gets her story confused when there is a NO SHOW of a unit that was supposed to be delivered...then says the mistake is the fault of the client!! It continues to go downhill from there. My unit sat here for almost a month and Was NEVER cleaned as they said they could not access it. The unit smelled so incredibly bad AND they want to charge me $185 for a cleaning fee that never happened. Dispatcher Frank said he would look into it and get back however, he never did...Not Surprised. STAY AWAY!!!! Unprofessional, Lazy Incompetence.... Go with United Services, they are Professionals and will not be a disappointment!
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November 2022 by Debbie P.
if it was possible to give less than one i would. according to these folks contract lyour rental period is 28 days. if you dont call far enough in advance to get it picked up you get walloped with another $150 plus the pleasure of talking to an extremely rude woman on the phone, never use these folks unless there is absolutely no other option. looking at other reviews they are all like mine, these people are not anyone you care to deal with
