Macy's is an iconic department store offering a first class selection of top fashion brands, housewares, gifts, and furniture. The stores, including the large Macy's Home/Backstage locations, carry a wide variety of merchandise. Reviews frequently highlight the awesome and best customer service provided by kind, courteous, patient, and super sharp employees. Staff members take care of customer service needs, work hard to solve problems, and provide a unique and very good experience. This makes customers excited to visit and love coming to Macy's, with many expressing that employees make Macy's a better place. The service is described as fast and impressive, creating a better Macy's experience.