Costco Optical receives positive reviews for its friendly and helpful service. The receptionist and doctor are noted as being very kind, with excellent customer service even during busy times. The optical staff takes time to address concerns and carefully interpret prescriptions. General Costco workers at this location are also described as nice, friendly, and interactive, providing good overall service. The broader Costco store is a favorite for many, praised for its spacious parking and aisles, easy self-checkout, and great variety of goods, including Asian foods and cheaper items like rice. Customers recommend coming early to avoid traffic. The food court offers very cheap prices, but receives mixed feedback. While the value is appreciated, some food court members have displayed a bad attitude. A cash-only policy at the windows is criticized as massively inconvenient, pushing customers to use a kiosk instead. Additionally, the soda machines are consistently reported to have problems, with drinks tasting bad due to incorrect syrup or carbonation levels.
Went in for my exam and the receptionist was very kind and so was the Dr. Props to the receptionist that was working alone all day in a busy office and still gave excellent customer service. Really appreciate it
October 2023
Had an amazing experience with Dr. Lee. I had my exam done at another office and knew my prescription was off. She and the young lady who took care of me addressed all my concerns and took the time to interpret my prescription in comparison to my old ones. Would highly recommend it.
September 2023
Costco food court is my stop after shopping. I know it's usually busy on the weekend. As September 10, i went to pick up food after kiosk, i saw some food court members have bad attitude towards customer. I don't know what was their problem but they need to fix their face that's it.
